Re: Caregiver Contract Government Bid

From
Christina Archer <christina.archer@thekey.com>
To
Steve Koyanagi <skoyanagi@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Kathryn Nester <knester@thekey.com>, Legal <legal@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Carolyn Daoust <carolyn.daoust@thekey.com>, Elisabeth Cox <elisabeth.cox@thekey.com>
Date
Mon, 18 Aug 2025 13
Folder
INBOX
Hi Steve,

A manual change was made to the document last week:
https://docs.google.com/document/d/1CDVcIciN1lVVRBBei9bIB11VMacPSDiDGBK1f-YdFWI/edit?usp=sharing

Please clarify what additional you need from me?

Thank you,

*Christina Archer*

Manager, Onboarding Experience | TheKey

Mobile: 279-243-2425 x790013 | Cell: 813-501-2201

[image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
<https://calendar.app.google/7J7LdKd5E82sFi4KA>

On Mon, Aug 18, 2025 at 1:33 PM Steve Koyanagi <skoyanagi@thekey.com> wrote:

> Christina, can we just do a manual change?
>
> We're just looking to submit this as part of an application and not to
> roll this out live as Tim only wants to use this version if we get the
> contract approved. Tim, can you confirm that is right?
>
> On Mon, Aug 18, 2025 at 10:29 AM Timothy Thomas <tt@thekey.com> wrote:
>
>> Ok thank you. The deadline is tomorrow.
>>
>> On Mon, Aug 18, 2025 at 1:21 PM Christina Archer <
>> christina.archer@thekey.com> wrote:
>>
>>> Hi Tim,
>>>
>>> I've submitted a request to the iCims team who will be processing the
>>> change to the Canada pre-hire packet. I've just reached out and requested
>>> they expedite our request.
>>>
>>> Thank you,
>>>
>>> *Christina Archer*
>>>
>>> Manager, Onboarding Experience | TheKey
>>>
>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>
>>>
>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>
>>>
>>> On Mon, Aug 18, 2025 at 1:04 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Hi Christina.
>>>>
>>>> Were the changes applied? I’m still seeing the old language in the
>>>> non-solicitation section.
>>>>
>>>> Thanks
>>>> Tim
>>>>
>>>>
>>>> On Thu, Aug 14, 2025 at 2:01 PM Christina Archer <
>>>> christina.archer@thekey.com> wrote:
>>>>
>>>>> Good afternoon,
>>>>>
>>>>> Here is the link to the French agreement. Please review for accuracy
>>>>> to ensure it meets the legal requirements before distributing.
>>>>>
>>>>>
>>>>> https://docs.google.com/document/d/12ChediG7EB6riDZiUDk4Hggsq26MS-c2/edit?usp=sharing&ouid8247251376036287077&rtpof=true&sd=true
>>>>>
>>>>> Best,
>>>>>
>>>>> *Christina Archer*
>>>>>
>>>>> Manager, Onboarding Experience | TheKey
>>>>>
>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>
>>>>>
>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>
>>>>>
>>>>> On Thu, Aug 14, 2025 at 11:29 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> On Thu, Aug 14, 2025 at 9:22 AM Kathryn Nester <knester@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> I'll work with Christina to get the changes made to the French
>>>>>>> version if you can approve it for accuracy once adjusted.
>>>>>>>
>>>>>>> On Thu, Aug 14, 2025 at 9:06 AM Timothy Thomas <tt@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Could someone send me a word copy of the current French agreement
>>>>>>>> so that I can incorporate the changes?
>>>>>>>>
>>>>>>>> On Wed, Aug 13, 2025 at 12:46 PM Christina Archer <
>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Thank you all for your patience, while I caught up :)
>>>>>>>>>
>>>>>>>>> Here is the link to the updated document:
>>>>>>>>> https://docs.google.com/document/d/1CDVcIciN1lVVRBBei9bIB11VMacPSDiDGBK1f-YdFWI/edit?usp=sharing
>>>>>>>>>
>>>>>>>>> Please review the changes and confirm it's correct and approved to
>>>>>>>>> be added to the Canada Pre-Hire Packet.
>>>>>>>>>
>>>>>>>>> Best,
>>>>>>>>>
>>>>>>>>> *Christina Archer*
>>>>>>>>>
>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>
>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Aug 13, 2025 at 2:16 PM Kathryn Nester <knester@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> @Christina Archer <christina.archer@thekey.com> Steve Koyanagi
>>>>>>>>>> is legal. He is the one that has asked that we make these changes.
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 13, 2025 at 2:13 PM Christina Archer <
>>>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello again,
>>>>>>>>>>>
>>>>>>>>>>> After consulting with the Compliance leadership, they
>>>>>>>>>>> recommended that I loop in legal so they can properly assist you with this.
>>>>>>>>>>>
>>>>>>>>>>> @Legal <legal@thekey.com>, please see the request in the email
>>>>>>>>>>> chain.
>>>>>>>>>>>
>>>>>>>>>>> Thank you all!
>>>>>>>>>>>
>>>>>>>>>>> Best,
>>>>>>>>>>>
>>>>>>>>>>> *Christina Archer*
>>>>>>>>>>>
>>>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>>>
>>>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 13, 2025 at 1:52 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> End of the day tomorrow please.
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Aug 13, 2025 at 11:35 AM Christina Archer <
>>>>>>>>>>>> christina.archer@thekey.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Good afternoon,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I'll connect with Elisabeth and we will work through this. I
>>>>>>>>>>>>> understand this is time-sensitive, but could you please provide a deadline
>>>>>>>>>>>>> for this to be completed?
>>>>>>>>>>>>>
>>>>>>>>>>>>> I appreciate the additional information.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Christina Archer*
>>>>>>>>>>>>>
>>>>>>>>>>>>> Manager, Onboarding Experience | TheKey
>>>>>>>>>>>>>
>>>>>>>>>>>>> Mobile: 279-243-2425 x790013 | Cell: 813-501-2201
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> [image: https://calendar.app.google/7J7LdKd5E82sFi4KA]
>>>>>>>>>>>>> <https://calendar.app.google/7J7LdKd5E82sFi4KA>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 12:33 PM Kathryn Nester <
>>>>>>>>>>>>> knester@thekey.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I'm looping in Christina Archer and Elisabeth Cox. Quebec
>>>>>>>>>>>>>> needs some changes made to the caregiver agreements (please see below) to
>>>>>>>>>>>>>> ensure compliance with the labour board. Is this something you are able to
>>>>>>>>>>>>>> assist in making changes to?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>> Kathryn
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 12:22 PM Steve Koyanagi <
>>>>>>>>>>>>>> skoyanagi@thekey.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Kathryn,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Are you or the key HR stakeholder that oversees these
>>>>>>>>>>>>>>> agreements able to assist with this one for Tim?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wed, Aug 13, 2025 at 5:53 AM Timothy Thomas <
>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Steve,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> We need to make some edits to our caregiver agreement to
>>>>>>>>>>>>>>>> ensure compliance with the Quebec  labor board CNESST which oversees agency
>>>>>>>>>>>>>>>> permits.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I knew we had an issue with the non compete but I ran it
>>>>>>>>>>>>>>>> all through AI to see if other things were flagged. See below.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Could we get a fresh copy we can use for hires
>>>>>>>>>>>>>>>> For this contract only?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Copy-ready edits (drop straight into your template)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    1.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    Delete the “12 hours per day” sentence in Section 3 and
>>>>>>>>>>>>>>>>    insert:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    “Overtime is calculated in accordance with Québec
>>>>>>>>>>>>>>>>    labour standards. Hours over 40 in a week are paid at one and one-half
>>>>>>>>>>>>>>>>    times the regular hourly wage.”
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    2.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    Replace the Québec non-hire/non-service clause with:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    “For the **first six (6) months from the start of any
>>>>>>>>>>>>>>>>    assignment with a client, the Employee agrees not to accept direct
>>>>>>>>>>>>>>>>    employment by that client without the Agency’s written consent. After that
>>>>>>>>>>>>>>>>    6-month period, this Agreement does not restrict the client from hiring the
>>>>>>>>>>>>>>>>    Employee. No territorial restriction applies.”
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    3.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    Tighten the deductions clause:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>    “No deduction will be made unless required by law or
>>>>>>>>>>>>>>>>    specifically authorized in writing by the Employee for a stated purpose and
>>>>>>>>>>>>>>>>    amount/duration. No fees related to client assignment or required training
>>>>>>>>>>>>>>>>    will be charged to the Employee.”
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>>>>>>>> From: Carolyn Daoust <carolyn.daoust@thekey.com>
>>>>>>>>>>>>>>>> Date: Wed, Aug 13, 2025 at 6:10 AM
>>>>>>>>>>>>>>>> Subject: Caregiver Contract
>>>>>>>>>>>>>>>> To: Sandra Daoust <sandaoust18@gmail.com>, Joey Taylor <
>>>>>>>>>>>>>>>> joey.taylor@thekey.com>, Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Sandra.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Attached are copies of the French and English Caregiver
>>>>>>>>>>>>>>>> contracts. Melissa has to enter a Caregiver name to access it so she put
>>>>>>>>>>>>>>>> "Test Employee". Let me know if this works and if you need anything else.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Carolyn Daoust*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Gestionnaire des Ressources Humaines/Employee Care Manager
>>>>>>>>>>>>>>>> Ressources Humaines/Human Resources
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> 514-907-5065
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Kathryn Nester*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> HR Generalist | TheKey
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Mobile: 647.932.5787
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am in the Eastern Time Zone and am sending this email at a
>>>>>>>>>>>>>> time that suits my work schedule; please do not feel obligated to reply
>>>>>>>>>>>>>> outside of your working hours.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Kathryn Nester*
>>>>>>>>>>
>>>>>>>>>> HR Generalist | TheKey
>>>>>>>>>>
>>>>>>>>>> Mobile: 647.932.5787
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I am in the Eastern Time Zone and am sending this email at a time
>>>>>>>>>> that suits my work schedule; please do not feel obligated to reply outside
>>>>>>>>>> of your working hours.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Kathryn Nester*
>>>>>>>
>>>>>>> HR Generalist | TheKey
>>>>>>>
>>>>>>> Mobile: 647.932.5787
>>>>>>>
>>>>>>>
>>>>>>> <http://www.thekey.com>
>>>>>>>
>>>>>>>
>>>>>>> I am in the Eastern Time Zone and am sending this email at a time
>>>>>>> that suits my work schedule; please do not feel obligated to reply outside
>>>>>>> of your working hours.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>

Thread (2)