--00000000000002d2df060c43a978 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, I put it in on Saturday! I will double check. I=E2=80=99ve had some problem= s with clear care showing be things are uploaded then they are not there. It will be there by the morning again. Thanks for letting me know. Warm regards, Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Mon, Dec 11, 2023 at 10:05=E2=80=AFAM Chakera Dixon = wrote: > Hi Shawntel, > > Luigi Didomenicantonio CDHC letter is still not in clear care. > > Regards, > > *Chakera Dixon * > Client Account Specialist > * Please note my email has changed: * > cdixon@thekey.com > (408) 856-2418 Ext. 150015 > TheKey.com > [image: TheKey] > > > On Mon, Dec 11, 2023 at 8:01=E2=80=AFAM Chakera Dixon = wrote: > >> Thank you for the update. >> Regards, >> >> *Chakera Dixon * >> Client Account Specialist >> * Please note my email has changed: * >> cdixon@thekey.com >> (408) 856-2418 Ext. 150015 >> TheKey.com >> [image: TheKey] >> >> >> On Sat, Dec 9, 2023 at 10:44=E2=80=AFAM Shawntel Sousa wrote: >> >>> Hi all, >>> >>> I have received multiple emails about the CDHC letters for this couple >>> this week so I added everyone to this email to ensure that we are all >>> aware. >>> >>> I received the letters for this couple last night, I have uploaded them >>> to their files and added the authorization to their shift. I have also >>> added the previous shift worked to the authorization and removed the no= te >>> from their files indicating that we are waiting for the letters. >>> >>> Please take note that the clients are always told what hours they are >>> approved for ahead of time but they do not get their letters until the = 1st >>> or 2nd week of the month. You can refer to the notes section of their c= lear >>> care files to see if I have added a note pertaining to their letter on = the >>> main page. >>> >>> Thank you all. >>> >>> *Thank you,* >>> >>> *Shawntel Sousa, LPN* >>> >>> Client Success Manager >>> >>> >>> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >>> 778-279-3634 >>> >>> *TheKey.ca * >>> >>> [image: TheKey] >>> >>> --00000000000002d2df060c43a978 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, I put it in on Saturday! I will double check. I=E2=80=99ve had some prob= lems with clear care showing be things are uploaded then they are not there= . It will be there by the morning again. Thanks for letting me know.=C2=A0 Warm regards, = Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (40= 3) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (40= 3) 305-6588 On Mon, Dec 11, 2023 at 10:05=E2=80= =AFAM Chakera Dixon < cdixon@thekey.com > wrote: Hi=C2=A0Shawntel, Luigi Didomenicantonio CDHC lette= r is still not