Re: Canadian Pipeline

Hi Tim,

Great insight and overview. In your opinion, are we capturing the lost
opportunities due to the rate increase?

*Chad Everitt*
President- East Division & Canada
Mobile: 202.262.8318
[image: TheKey] <https://homecareassistance.com/>

On Fri, Mar 15, 2024 at 11:43 AM Timothy Thomas <tt@thekey.com> wrote:

> Hi Chad,
>
> Upon reviewing our pipeline I've made note of a few points below.
>
> - We're on track for 333 leads in March, down from 408 in Feb, 401 in Jan.
> - On track for 125 opportunities, down from 143 in Feb
> - On track for 77 assessments, up from 66 in Feb
> - On track for 50 starts which is equal to Feb
>
> Overall our lead to assessment and assessments to start of care dropped in
> February, see the data below. I believe our new market rates do play a role
> in this. The impact is most evident in the Toronto data, where we only have
> one CSM available to handle in person assessments.  We only closed 54% of
> assessments in February.
>
> Let me know if you have any questions,
>
> [image: Screenshot 2024-03-15 at 11.40.27 AM.png]
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>