Re: Phone AX tonight if possible - SOC potential FAST START tom night - Justina Bricka - Parc Provence

From
Maria Prudhont <mprudhont@thekey.com>
To
Katie May <katie.may@thekey.com>
CC
stlouis-intake@thekey.com, Emily Swackhamer <emily.swackhamer@thekey.com>, Sarah Tenny <sarah.tenny@thekey.com>, Timothy Thomas <tt@thekey.com>, Christopher Reese <christopher.reese@thekey.com>, Cristal Munoz <cmunoz@thekey.com>
Date
Sun, 6 Apr 2025 16:37:25 -0700
Folder
INBOX
--000000000000e2acdc0632249a0b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you @Katie May *Warmest Regards, MARIA PRUDHONT* REGIONAL INTAKE MANAGER NATIONWIDE *DIRECT: 310.713.8530OFFICE: 626.773.4490 (After hours & weekends)* *Please note my email has changed:* *mprudhont@thekey.com* *WEBSITE:* TheKey.com [image: TheKey] On Sun, Apr 6, 2025 at 4:29=E2=80=AFPM Katie May wro= te: > Got it! > > Katie May > > > On Sun, Apr 6, 2025 at 5:33=E2=80=AFPM Maria Prudhont > wrote: > >> *Next Steps: **CSM/GM/HCL to call and introduce yourself and confirm >> the intake assessment/consultation. Please 'reply all' to this email to >> confirm receipt of this request and who will be completing the assessmen= t. * >> >> *** Please make sure to update Salesforce with yourself as the >> Opportunity Owner.*** >> >> *Contacts:* >> >> >> >> - Lou Horwitz - 636 219 9932 >> >> *Referral Source*: >> >> Park Provence @Katie May >> >> *SF Link*: >> >> - >> https://homecareassistance.lightning.force.com/lightning/r/Opportunit= y/006UH00000Mb5yXYAR/view?ws=3D%2Flightning%2Fr%2FCase%2F500UH00000RWJ6RYAX= %2Fview >> >> >> >> *Preferred Assessment Date and Type*: >> >> Phone AX - if you can call tonight great of not tomorrow morning is ok >> >> *Person Performing Assessment*: >> >> TBD >> >> *Assessment Address:* >> >> >> >> - SNF Parc Provence >> - 605 Coeur De Ville Dr, Creve Coeur, MO 63141 >> >> >> *Home Address*: >> >> >> >> - SNF Parc Provence >> - 605 Coeur De Ville Dr, Creve Coeur, MO 63141 >> >> >> *Summary and Care Needs*: >> >> >> - Mother - Justina Bricka >> - Lou Horwitz - 636 219 9932 >> - >> - DX Craniotomy >> - 82 and conservative >> - She gets frightened when someone shows up with tattoos on the face >> - Repositioned every 2 hours and changed every 2 hours. Family wants >> someone to advocate and someone to document activities in the noteboo= k that >> they have in the room. >> - They must be proactive in asking facility staff to reposition and >> change her - if they are unable to or refuse - family asked to also >> document it - charting every 2 hours is REQUIRED >> - They currently have an agency but the People they send have not >> being showing up, not consistent and not a good fit for mom >> - She Has bedsores and she needs to be repositioned every 2 hours - >> and check to be changed every 2 hours - this is very important to the= family >> - Caregiver MUST be able to report the night's activities to the son >> when he calls >> - Justona is bedridden - make sure she does not attempt to get up - >> redirection and attempt to calm her down >> - Reliability is very very important - looking for mature and >> experienced caregivers (per family she seems to get along with experi= enced >> caregivers 25-45 and someone who is technologically savvy. - MUST doc= ument >> in notebook documentation even when facility refuses or cannot send s= omeone >> to assist with changing and repositioning - they want an advocate >>

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