--00000000000000891605ec9661ae Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We will be sending out another blast to our caregivers about the app to hopefully avoid this situation but we just had another no show today because the shift did not reflect in the app anymore. The caregiver was Manvir Kaur. Thank you, Kathryn On Thu, Nov 3, 2022 at 1:58 PM Camille Jervoso wrote: > Hi Kathryn, > =E2=80=8B > Thank you for reaching out. We are looking into this. We'll reach out to > you once we know more or if we have other questions regarding this concer= n. > > > > > Thanks, > > Caregiver Connect Team > > > On Wed, 2 Nov at 4:31 PM , KathrynNester > wrote: > Good Afternoon, > > Seniat Gebremeskel's shift did not reflect in the app and was booked in > several days prior to the scheduled day. Refreshing the schedule did not > change this. > > This was for October 31st 7am-3pm. She was a no show because she assumed > she no longer had the shift when it didn't reflect in her app. > > Thank you, > Kathryn > > -- > *Kathryn Nester* > *Caregiver Ambassador* > Home Care Assistance > Office: 416-488-8777 > Toronto, ON (EST) > torontohomecareassistance.ca > --- > Read Our Testimonials > Join Our Newsletter > > We Are Hiring! > > 122243:611100 > --=20 *Kathryn Nester* *Caregiver Ambassador* Home Care Assistance Office: 416-488-8777 Toronto, ON (EST) torontohomecareassistance.ca --- Read Our Testimonials Join Our Newsletter We Are Hiring! --00000000000000891605ec9661ae Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We will be sending out another=C2=A0blast to our caregiver= s about the app to hopefully avoid this situation but we just had another n= o show today because=C2=A0the shift did not reflect in the app anymore. The= caregiver was Manvir Kaur. Thank you, Kathryn= On Thu, Nov 3, 2022 at 1:58 PM Camille Jervoso < app-support@homecareassistance.com &= gt; wrote: Hi Kathryn, =E2=80=8B Thank you for reaching out. We are looking into this. We&#= 39;ll reach out to you once we know more or if we have other questions rega= rding this concern.=C2=A0 Thanks,=C2=A0 Caregiver Connect Team=C2=A0 On Wed, 2 Nov at 4:31 PM , KathrynNester < knester@homecareassistance.= com > wrote: Good Afternoon,=C2=A0 = Seniat Gebremeskel's=C2=A0shift did not reflect in the app and was= booked in several days prior to the scheduled day. Refreshing the schedule= did not change this.=C2=A0 This was for October 31st 7am-3pm. She was a no show because she assum= ed she no longer had the shift when it didn't reflect in her app.=C2=A0= Thank you, Kathryn -- = Kathryn Nester Caregiver Ambassador Home Care Assistance <span style=3D"font-size:17px;border-t= op:1px solid rgb(141,23