Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA Licence Application - Request for Additional Information

Dylan, Ok, thanks for the update.  Sean

On Wed, Dec 17, 2025 at 1:36 PM Dylan Hodson <dylan.hodson@thekey.com>
wrote:

> Hi Sean,
>
> Nothing from the bank yet but I'm following up daily and have also
> requested a bank letter indicating the pending changes.
>
> Thanks,
> Dylan
>
> On Wed, Dec 17, 2025 at 1:06 PM Sean Cygan <scygan@thekey.com> wrote:
>
>> Hi Dylan,
>>
>> Any updates?
>>
>> Sean
>>
>> On Tue, Dec 16, 2025 at 10:59 AM Dylan Hodson <dylan.hodson@thekey.com>
>> wrote:
>>
>>> Hello,
>>>
>>> The bank is still working through the process on its end, and I have
>>> advised that it needs to continue to be expedited. The process has taken
>>> some time to complete for a few reasons. They required brand new onboarding
>>> documents for the entity and once those were completed they had additional
>>> documents that had to be submitted. Additionally, all the individuals who
>>> previously signed these items for TheKey with the bank have left the
>>> company, therefore, they must onboard new signers.
>>>
>>> In the event that the letter is not in hand by tomorrow, I can see if
>>> the bank would be willing to produce a document stating that the language
>>> is being updated and that the final letter will be remitted as soon as
>>> possible. Do you want me to pursue that option?
>>>
>>> Thank you,
>>> Dylan
>>>
>>> On Tue, Dec 16, 2025 at 10:54 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> We cannot afford to lose our staffing license. Please advise asap.
>>>>
>>>> Thank you
>>>>
>>>> On Tue, Dec 16, 2025 at 12:30 PM Sean Cygan <scygan@thekey.com> wrote:
>>>>
>>>>> Hi Dylan,
>>>>>
>>>>> Any updates?  I believe we need to give them the letter tomorrow.
>>>>>
>>>>> Sean
>>>>>
>>>>>
>>>>> On Mon, Dec 8, 2025 at 1:30 PM Sean Cygan <scygan@thekey.com> wrote:
>>>>>
>>>>>> Sounds great, thanks for the update!
>>>>>>
>>>>>> On Mon, Dec 8, 2025 at 1:12 PM Dylan Hodson <dylan.hodson@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Sean,
>>>>>>>
>>>>>>> I believe the KYC team is almost complete with the request. Once
>>>>>>> that is complete, they just have to circulate one document for signatures
>>>>>>> then it will be finalized.
>>>>>>>
>>>>>>> I'll try to nail down an exact ETA for you.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Dylan
>>>>>>>
>>>>>>> On Fri, Dec 5, 2025 at 11:16 AM Sean Cygan <scygan@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Dylan,
>>>>>>>>
>>>>>>>> I was just following up on the process of obtaining the requested
>>>>>>>> letter.
>>>>>>>>
>>>>>>>> Sean
>>>>>>>>
>>>>>>>> On Mon, Nov 17, 2025 at 7:59 AM Dylan Hodson <
>>>>>>>> dylan.hodson@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Sean,
>>>>>>>>>
>>>>>>>>> Thanks for the update. We are unable to pursue a surety bond for
>>>>>>>>> this at this time. We will proceed with the bank needing to KYC the entity
>>>>>>>>> and update signers before amending the LC. I'll keep you posted on timing,
>>>>>>>>> but as previously mentioned, it will take some time to complete.
>>>>>>>>>
>>>>>>>>> Thank you,
>>>>>>>>> Dylan
>>>>>>>>>
>>>>>>>>> On Mon, Nov 17, 2025 at 7:56 AM Sean Cygan <scygan@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hi Dylan,  the following is their response.  Sean
>>>>>>>>>>
>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>> From: Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
>>>>>>>>>> Date: Mon, Nov 17, 2025 at 6:50 AM
>>>>>>>>>> Subject: Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD
>>>>>>>>>> THA Licence Application - Request for Additional Information
>>>>>>>>>> To: Sean Cygan <scygan@thekey.com>
>>>>>>>>>> Cc: compliance@thekey.com <compliance@thekey.com>, tt@thekey.com
>>>>>>>>>> <tt@thekey.com>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> Thank you for your response.
>>>>>>>>>>
>>>>>>>>>> We have discussed your situation with our Legal Services Branch.
>>>>>>>>>>
>>>>>>>>>> Unfortunately, under the security requirements as set out by the *Employment
>>>>>>>>>> Standards Act, 2000*, the letter must be amended.
>>>>>>>>>>
>>>>>>>>>> Alternatively, the current letter can be cancelled, and you can
>>>>>>>>>> choose to pursue a surety bond
>>>>>>>>>> <https://www.ontario.ca/page/licensing-temporary-help-agencies-and-recruiters#section-4>.
>>>>>>>>>> It is entirely up to your preference, but surety bonds generally have a
>>>>>>>>>> faster turnaround when compared to the letters of credit.
>>>>>>>>>>
>>>>>>>>>> Thank you for your understanding,
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>>>>> Recruiter Licensing Unit
>>>>>>>>>>
>>>>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>>>>> Ontario Public Service
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence
>>>>>>>>>> de placement et de recruteur
>>>>>>>>>>
>>>>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>>>>
>>>>>>>>>> katia.dragan@ontario.ca
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From:* Sean Cygan <scygan@thekey.com>
>>>>>>>>>> *Sent:* Friday, November 14, 2025 10:58 AM
>>>>>>>>>> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
>>>>>>>>>> *Cc:* compliance@thekey.com <compliance@thekey.com>;
>>>>>>>>>> tt@thekey.com <tt@thekey.com>
>>>>>>>>>> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. -
>>>>>>>>>> MLITSD THA Licence Application - Request for Additional Information
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open
>>>>>>>>>> attachments unless you recognize the sender.*
>>>>>>>>>>
>>>>>>>>>> Dear Ms. Dragan
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Attached you will find the completed Temporary Help Agency
>>>>>>>>>> Additional Information Form.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> The legal name of the entity is Arya Healthy Living Inc. There
>>>>>>>>>> are two registered business names (DBAs) for this entity: TheKey and Home
>>>>>>>>>> Care Assistance Waterloo. Documentation for both registrations is attached.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please note that Melissa Reyes has been removed from the Ontario
>>>>>>>>>> Business Registry and Chris Gerard has been added. The supporting
>>>>>>>>>> documentation for this change is also attached.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Please let me know if you have any questions.
>>>>>>>>>>
>>>>>>>>>> Kind regards,
>>>>>>>>>>
>>>>>>>>>> On Thu, Nov 13, 2025 at 4:41 PM Sean Cygan <scygan@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Dear Ms. Dragon,
>>>>>>>>>>
>>>>>>>>>> Thank you for your email and for identifying the amendment
>>>>>>>>>> required to the Irrevocable Letter of Credit (ILOC) associated with our
>>>>>>>>>> application for Arya Healthy Living Inc.
>>>>>>>>>>
>>>>>>>>>> We have reviewed your feedback with our issuing bank, JPMorgan
>>>>>>>>>> Chase Bank, N.A. (Toronto Branch). The bank has indicated that removing the
>>>>>>>>>> reference to “HCA Home Care Assistance Canada Inc.” would require Arya
>>>>>>>>>> Healthy Living Inc. to undergo a full Know-Your-Client (KYC) process, which
>>>>>>>>>> typically takes 4–6 weeks to complete and would substantially delay the
>>>>>>>>>> licensing process.
>>>>>>>>>>
>>>>>>>>>> To expedite resolution while ensuring the security remains fully
>>>>>>>>>> enforceable for the benefit of the Ministry, the bank has proposed
>>>>>>>>>> retaining the current language in the first paragraph of the ILOC, which
>>>>>>>>>> reads as follows:
>>>>>>>>>>
>>>>>>>>>> “FOR THE ACCOUNT HCA HOME CARE ASSISTANCE CANADA INC., 1100-1055
>>>>>>>>>> West Georgia Street, Vancouver, British Columbia, V6E 3P3 FOR AND ON BEHALF
>>>>>>>>>> OF ARYA HEALTHY LIVING INC., 375 University Avenue East, Unit 104,
>>>>>>>>>> Waterloo, Ontario, N2K 3M7 (the ‘Customer’)…”
>>>>>>>>>>
>>>>>>>>>> The bank has confirmed that this structure does *not* change the
>>>>>>>>>> legal or financial obligations under the Letter of Credit and that the
>>>>>>>>>> Ministry remains the direct beneficiary with the same right to draw on the
>>>>>>>>>> full CAD $25,000 amount. The wording simply reflects the administrative
>>>>>>>>>> banking arrangement under which Arya Healthy Living Inc. operates its
>>>>>>>>>> financial accounts through its parent company.
>>>>>>>>>>
>>>>>>>>>> We would like to confirm whether the Ministry can accept this
>>>>>>>>>> alternate wording, given that:
>>>>>>>>>>
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    The ILOC remains irrevocable, unconditional, and payable on
>>>>>>>>>>    demand to the Ministry.
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    The amount, beneficiary, and enforceability are unchanged.
>>>>>>>>>>    -
>>>>>>>>>>
>>>>>>>>>>    The inclusion of “for and on behalf of Arya Healthy Living
>>>>>>>>>>    Inc.” clearly identifies the applicant entity as the obligor.
>>>>>>>>>>
>>>>>>>>>> If this wording cannot be accepted, we will proceed with
>>>>>>>>>> initiating the KYC process for Arya Healthy Living Inc. to allow the bank
>>>>>>>>>> to issue an amended ILOC fully in its name; however, we would appreciate
>>>>>>>>>> confirmation to avoid unnecessary delays if the current structure is
>>>>>>>>>> permissible.
>>>>>>>>>>
>>>>>>>>>> Please let us know whether this version of the ILOC will satisfy
>>>>>>>>>> the Ministry’s security requirements or if a new ILOC must be issued.
>>>>>>>>>>
>>>>>>>>>> Thank you for your time and consideration.
>>>>>>>>>>
>>>>>>>>>> Kind regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Thu, Nov 6, 2025 at 8:28 AM Sean Cygan <scygan@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>> Hi Katia,
>>>>>>>>>>
>>>>>>>>>> Yes we have received the email and we are working on the request.
>>>>>>>>>>
>>>>>>>>>> Sean
>>>>>>>>>>
>>>>>>>>>> On Thu, Nov 6, 2025 at 5:52 AM 'Dragan, Katia (MLITSD)' via
>>>>>>>>>> Compliance <compliance@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>> Hello,
>>>>>>>>>>
>>>>>>>>>> I am just writing to ask that you confirm having received this
>>>>>>>>>> email.
>>>>>>>>>>
>>>>>>>>>> Thank you,
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Bilingual Licensing Review Assessor |  Temporary Help Agency &
>>>>>>>>>> Recruiter Licensing Unit
>>>>>>>>>>
>>>>>>>>>> Ministry of Labour, Immigration, Training & Skills Development |
>>>>>>>>>> Ontario Public Service
>>>>>>>>>>
>>>>>>>>>> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>>>>>>>>>>
>>>>>>>>>> *Taking pride in strengthening Ontario, its places and its people*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Katia Dragan*
>>>>>>>>>>
>>>>>>>>>> Évaluatrice bilingue des demandes de permis  |  Permis d’agence
>>>>>>>>>> de placement et de recruteur
>>>>>>>>>>
>>>>>>>>>> Ministère du Travail, de l’Immigration, de la Formation et du
>>>>>>>>>> Développement des compétences |  Fonction publique de l’Ontario
>>>>>>>>>>
>>>>>>>>>> katia.dragan@ontario.ca
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------------------------
>>>>>>>>>> *From:* Katia Dragan <katia.dragan@ontario.ca>
>>>>>>>>>> *Sent:* Thursday, October 30, 2025 8:46 AM
>>>>>>>>>> *To:* compliance@thekey.com <compliance@thekey.com>;
>>>>>>>>>> tt@thekey.com <tt@thekey.com>
>>>>>>>>>> *Subject:* BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD
>>>>>>>>>> THA Licence Application - Request for Additional Information
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> 10/30/2025
>>>>>>>>>>
>>>>>>>>>> ARYA HEALTHY LIVING INC.
>>>>>>>>>> unit 104-375 University Avenue East
>>>>>>>>>> Waterloo, ON N2K 3M7
>>>>>>>>>> Canada
>>>>>>>>>>
>>>>>>>>>> *By Email compliance@thekey.com <compliance@thekey.com>;
>>>>>>>>>> tt@thekey.com <tt@thekey.com>*
>>>>>>>>>>
>>>>>>>>>> *Re: Application ID BLA-0000002955, ARYA HEALTHY LIVING INC.*
>>>>>>>>>>
>>>>>>>>>> This is in regards to the above-noted application under the
>>>>>>>>>> Employment Standards Act, 2000 for a licence to operate as a temporary help
>>>>>>>>>> agency.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *We require the following additional information:*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Irrevocable Letter of Credit*
>>>>>>>>>> I have reviewed the security provided in connection with your
>>>>>>>>>> application. The ILOC requires an amendment.
>>>>>>>>>>
>>>>>>>>>> *The first paragraph of your ILOC states: *
>>>>>>>>>>
>>>>>>>>>>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN:
>>>>>>>>>>    STANDBY LETTER OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON
>>>>>>>>>>    STREET WEST, TORONTO, ONTARIO M5K 1 E7, CANADA (EITHER "WE" OR THE "BANK")
>>>>>>>>>>    HEREBY ISSUE TO AND IN YOUR FAVOUR OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR
>>>>>>>>>>    THE ACCOUNT HCA HOME CARE ASSISTANCE CANADA INC., 1100 - 1055 WEST GEORGIA
>>>>>>>>>>    STREET, VANCOUVER, BRITISH COLUMBIA, V6E 3P3 FOR AND ON BEHALF OF ARYA
>>>>>>>>>>    HEALTHY LIVING INC. *375 UNIVERSITY AVENUE EAST, UNIT 104,
>>>>>>>>>>    WATERLOO, ONTARIO, N2K 3M7 (THE "CUSTOMER") FOR AN AMOUNT NOT TO EXCEED CAD
>>>>>>>>>>    25,000.00 (CANADIAN TWENTY-FIVE THOUSAND AND 00/100 DOLLARS) IN LAWFUL
>>>>>>>>>>    MONEY OF CANADA.
>>>>>>>>>>
>>>>>>>>>> *Per the ministry template
>>>>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKo-2BeJwv3PapSvlpyFiirF0SmcAj8qNdh6ri-2BEP3XfvDYpNsSVYfr9V2wrAcaoYMHQg-3D-3Dwdzh_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVUKRa2OUG9mqvE6UBMQCQlwqjHWQIrzcEqrpBxEQlrf0WHwDrDckz94nXocICm2nvfzH-2B659NGPckOeLiruGPkmDynRy0ZiClZGw7YPr1BloEIceZlGO-2FVKQ8B5-2B4x3p5g-3D-3D>,
>>>>>>>>>> the first paragraph must be replaced with the following:*
>>>>>>>>>>
>>>>>>>>>>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN:
>>>>>>>>>>    STANDBY LETTER OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON
>>>>>>>>>>    STREET WEST, TORONTO, ONTARIO M5K 1 E7, CANADA (EITHER "WE" OR THE "BANK")
>>>>>>>>>>    HEREBY ISSUE TO AND IN YOUR FAVOUR OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR
>>>>>>>>>>    THE ACCOUNT OF ARYA HEALTHY LIVING INC.* 375 UNIVERSITY
>>>>>>>>>>    AVENUE EAST, UNIT 104, WATERLOO, ONTARIO, N2K 3M7 (THE "CUSTOMER") FOR AN
>>>>>>>>>>    AMOUNT NOT TO EXCEED CAD 25,000.00 (CANADIAN TWENTY-FIVE THOUSAND AND
>>>>>>>>>>    00/100 DOLLARS) IN LAWFUL MONEY OF CANADA.
>>>>>>>>>>
>>>>>>>>>> In other words, the security must be issued to the account of the
>>>>>>>>>> applicant business. We cannot accept a security issued to the account of
>>>>>>>>>> another business on behalf of the applicant.
>>>>>>>>>>
>>>>>>>>>> Kindly ask the bank to issue an amendment to resolve this issue.
>>>>>>>>>>
>>>>>>>>>> If this is not possible, you may wish to look into a new ILOC, or
>>>>>>>>>> a surety bond, in order to meet the security requirement.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> *Tax Compliance Verification (TCV)*
>>>>>>>>>>
>>>>>>>>>> I have completed a TCV check using the Ministry of Finance's
>>>>>>>>>> (MoF) online portal. *The TCV check we conducted for
>>>>>>>>>> 23-019689-TCV has returned a result of: Non-compliant. *
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> In my previous experience, this generally occurs because the
>>>>>>>>>> applicant has not entered the TCV portal
>>>>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgFbVreQMEQrik4mWozaPa6SszmL-2B7all-2FO2B-2FWRE-2FG2BwlIAfCwj758-2Bq52viUFErCfelMIwOOioeH-2Ba1jbHh9NCyL-2BRKtRo3cVaP5LHBER1Pa7-2FGUdoAqZoMa6vaK5519IuNsRlmM1kn-2Baj3rZOw0GbYFeHXRzDUlxzSxclbRLd2FXGpUZiOOEVD96C6kQxpasTh-2FEpiwGHShgVlqU1aDPvyGjvWLIbwQ5bEwe7ZCp9ALU-2FZ7WyaQ6SGDjJGN7ZPf8Nw-2FmXliis05LrD-2Fc9rXl9o1-2F39pAAjyIrhRiJh01UrM0Y0NTcfZSAY6lGMemNLcEsWqvwtuaTthoGkcsS1N5BVvILmiIwKFRPBRzn3P9hIa5U_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVSj4Mwy-2FSeUuCxAerVKQukCFoIUV-2BJhlCKnMSyV84AxnVU0ghJ4MtX5bbWIHQ1j4K13CY-2Fb2EwBxd2X5iRZ3r2QJCNVQMTt480GLjVHDRJfw5q5DlVF6mT5AtxWv1HpdNQ-3D-3D> to
>>>>>>>>>> upload *an up-to-date Filling and Balance Confirmation (FBC)
>>>>>>>>>> letter from the CRA* showing that the legal entity is *up to
>>>>>>>>>> date on filing their returns and do not have any balances owed*.
>>>>>>>>>> However, the Ministry of Finance and the CRA are the ultimate authorities
>>>>>>>>>> on this matter.
>>>>>>>>>>
>>>>>>>>>> More information regarding the TCV process can be found *here
>>>>>>>>>> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgLTzInSowq6mxMi5gsmox1P7FfTAn1OgW5ECRWFrV8GFUWHi055tVhQ3tQKGHoi-2B2bRh9TuR7iLqLpxdBMsUZxSYpwQ5xq15H-2FNjOA-2FkNOGU-2FdOkqD-2FcS2cHrMpkDIzR46b7G-2B2FyPvAal3-2BrokCMSX9A3KRO7wToxlvYZZRhJEHZNStvRXuiG8gBPXD0AEiUMMuLolCr3l1I7M70vtJIb6L1EpuVIvEQlhGG9tkA-2BXiEcI5NRGP9-2FLbHpitHCT9Ex54Owl3ASYIKXW5-2F90moSzel1VClMGuVv2K5qlbBzjMTH4g55Xq73MRSLkQasA0hqTWnn2BxEAKWExWg69idXDDph9v1HCA13a6hLBmM-2BX43tWa_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVYm-2FXHvDEtwPliNRX7RVLbcRTyLXwru1Eoo9cyUV4hI-2FMHHDj2OMYhaMg-2FZc5SNYyJBvkDjnvJs-2BJl8EkyQdazXm-2FhYUrVAJrOM5-2BzFFSujjbC2Mv63k6Yid8hYp2epSOQ-3D-3D>.* You
>>>>>>>>>> can contact the dedicated TCV team at:
>>>>>>>>>>
>>>>>>>>>>    - 1-866-ONT-TAXS (668-8297)
>>>>>>>>>>    - Toll-free TTY: TTY: 1-800-263-7776
>>>>>>>>>>    - By email - TCV@ontario.ca
>>>>>>>>>>
>>>>>>>>>> *Business Structure Details*
>>>>>>>>>> The application submission form you submitted indicates that
>>>>>>>>>> there are is one individual registered as
>>>>>>>>>> a corporate director(s) and/or officer(s):
>>>>>>>>>>
>>>>>>>>>>    - Chen Xie
>>>>>>>>>>
>>>>>>>>>> However, our search with the Ontario Business Registry indicates
>>>>>>>>>> that there are two individual registered as
>>>>>>>>>> a corporate director(s) and/or officer(s):
>>>>>>>>>>
>>>>>>>>>>    - MELISSA REYES
>>>>>>>>>>    - TIMOTHY THOMAS
>>>>>>>>>>
>>>>>>>>>> *Kindly complete each attached form to confirm your business
>>>>>>>>>> structure information. Please ensure that all pages are completed, and that
>>>>>>>>>> you indicate the following for all individuals:*
>>>>>>>>>>
>>>>>>>>>>    - The director(s)/officer(s)'s * full name*
>>>>>>>>>>    - The director(s)/officer(s)'s * title*
>>>>>>>>>>    - The director(s)/officer(s)'s * address*
>>>>>>>>>>
>>>>>>>>>> *Business Address: *
>>>>>>>>>>
>>>>>>>>>> The business address provided for the applicant in the
>>>>>>>>>> Ontario Business Registry is:
>>>>>>>>>>
>>>>>>>>>>    - 130 Adelaide Street West, Suite 701, Toronto, Ontario, M5H
>>>>>>>>>>    2K4, Canada
>>>>>>>>>>
>>>>>>>>>> The business address provided for the applicant in the
>>>>>>>>>> application is:
>>>>>>>>>>
>>>>>>>>>>    - unit 104-375 University Avenue East, Waterloo, ON N2K 3M7,
>>>>>>>>>>    Canada
>>>>>>>>>>
>>>>>>>>>> *Please confirm your complete business address by responding to
>>>>>>>>>> this email. *
>>>>>>>>>>
>>>>>>>>>> *Operating Names: *
>>>>>>>>>> The following operating name is present in the Ontario
>>>>>>>>>> Business Registry, but does not seem to appear in your application:
>>>>>>>>>>
>>>>>>>>>>    - HOME CARE ASSISTANCE WATERLOO
>>>>>>>>>>
>>>>>>>>>> *Please confirm the operating names of the applicant business by
>>>>>>>>>> responding to this email.*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> We would appreciate your attention to these matters by: *November
>>>>>>>>>> 13, 2025*
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thank you in advance.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Katia Dragan
>>>>>>>>>> MLITSD Reviewer
>>>>>>>>>> Temporary Help Agency & Recruiter Licensing Unit
>>>>>>>>>> Ministry of Labour, Immigration, Training and Skills Development
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> *Dylan Hodson*
>>>>>>>>>
>>>>>>>>> Manager, Treasury | TheKey
>>>>>>>>>
>>>>>>>>> Mobile: 620.842.2991
>>>>>>>>>
>>>>>>>>> <http://www.thekey.com>
>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> *Dylan Hodson*
>>>>>>>
>>>>>>> Manager, Treasury | TheKey
>>>>>>>
>>>>>>> Mobile: 620.842.2991
>>>>>>>
>>>>>>> <http://www.thekey.com>
>>>>>>>
>>>>>>>
>>>
>>> --
>>>
>>> *Dylan Hodson*
>>>
>>> Manager, Treasury | TheKey
>>>
>>> Mobile: 620.842.2991
>>>
>>> <http://www.thekey.com>
>>>
>>>
>
> --
>
> *Dylan Hodson*
>
> Manager, Treasury | TheKey
>
> Mobile: 620.842.2991
>
> <http://www.thekey.com>
>
>