Re: Burt, Jim - Open Invoice - Please Respond

From
Brian Boxall <bboxall@thekey.com>
To
Sumira Suthesan <sumira.suthesan@thekey.com>
CC
John Janiga <john.janiga@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Ali Malik <ali.malik@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Fri, 22 Sep 2023 14:30:15 -0500
Folder
INBOX
We have this one.

On Tue, Sep 19, 2023 at 11:55 AM Brian Boxall <bboxall@thekey.com> wrote:

> Dennis just left to check our mail.
>
> On Tue, Sep 19, 2023 at 11:50 AM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
>> Hi Brian/ Dennis,
>>
>> Did we receive a cheque for Jim Burt?
>> Winnipeg client states that they sent a cheque on August 24th for
>> $1,567.41 but it was not cashed.
>>
>> Thanks,
>> *Sumira Suthesan*
>> Accounts Receivable Specialist
>> T: 438-230-3887 ext.1070006
>> www.TheKey.com <http://www.thekey.com/>
>> [image: TheKey]
>>
>>
>> On Mon, Sep 18, 2023 at 10:28 AM John Janiga <john.janiga@thekey.com>
>> wrote:
>>
>>> Hello Team,
>>>
>>> Please see forwarded email and kindly confirm if the check has been
>>> received,  as the client states it has not cleared yet.
>>>
>>> Thank you!
>>> *John Janiga*
>>> Senior Accounts Receivable Specialist
>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>> *408-647-7538 *
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>>
>>> ---------- Forwarded message ---------
>>> From: <jburnett@scottbathgate.com>
>>> Date: Mon, Sep 18, 2023 at 1:25 PM
>>> Subject: RE: Burt, Jim - Open Invoice - Please Respond
>>> To: John Janiga <john.janiga@thekey.com>
>>> Cc: Darrell Burt <darrell.burt@sympatico.ca>
>>>
>>>
>>> Hello John,
>>>
>>>
>>>
>>> A cheque for $1,567.41 was mailed on August 24th to the address
>>> indicated below. I just checked my bank records and it has not yet cleared
>>> our bank account. Please let me know if you want me to put a stop-payment
>>> on the original cheque and reissue.
>>>
>>>
>>>
>>> Jennifer
>>>
>>>
>>>
>>> *From:* John Janiga <john.janiga@thekey.com>
>>> *Sent:* September 18, 2023 9:11 AM
>>> *To:* Darrell Burt <darrell.burt@sympatico.ca>
>>> *Cc:* Jennifer Burnett <jburnett@scottbathgate.com>
>>> *Subject:* Re: Burt, Jim - Open Invoice - Please Respond
>>>
>>>
>>>
>>> Hello Jennifer,
>>>
>>>
>>>
>>> I wanted to follow up and check in for an update on payment status for
>>> the attached invoice.
>>>
>>>
>>>
>>> If you are paying by check please remit to -
>>>
>>> 530 Kenaston Blvd Suite 344
>>>
>>> Winnipeg, MB R3N 1Z4
>>>
>>>
>>>
>>> Thank you,
>>>
>>> *John Janiga*
>>>
>>> Senior Accounts Receivable Specialist
>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>
>>> *408-647-7538 *
>>>
>>> *TheKey.com <https://www.thekey.com/>*
>>>
>>> [image: Image removed by sender. TheKey]
>>> <https://homecareassistance.com/>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Aug 24, 2023 at 9:04 AM Darrell Burt <darrell.burt@sympatico.ca>
>>> wrote:
>>>
>>> Hi John,
>>>
>>> Jennifer Burnett (copied) will issue a cheque for this invoice.
>>>
>>> Thanks,
>>>
>>> Darrell
>>>
>>>
>>>
>>> *From:* John Janiga [mailto:john.janiga@thekey.com]
>>> *Sent:* August-21-23 9:19 AM
>>> *To:* Darrell Burt
>>> *Subject:* Re: Burt, Jim - Open Invoice - Please Respond
>>>
>>>
>>>
>>> Hello Darrell,
>>>
>>>
>>>
>>> Thank you for your email and assistance with this matter.
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *John Janiga*
>>>
>>> Senior Accounts Receivable Specialist
>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>
>>> *408-647-7538 *
>>>
>>> *TheKey.com <https://www.thekey.com/>*
>>>
>>> [image: Image removed by sender. TheKey]
>>> <https://homecareassistance.com/>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sat, Aug 19, 2023 at 8:14 AM Darrell Burt <darrell.burt@sympatico.ca>
>>> wrote:
>>>
>>> Hi John,
>>>
>>> I apologize for this. I’m out of town and will look into it when back on
>>> Thursday.
>>>
>>> Darrell
>>>
>>>
>>> On Aug 18, 2023, at 9:29 AM, John Janiga <john.janiga@thekey.com> wrote:
>>>
>>> 
>>>
>>> Hello Darrell,
>>>
>>>
>>>
>>>  Our records indicate the invoice listed below is outstanding. Please
>>> let us know the status of payment so I may update our records accordingly.
>>>
>>>
>>>
>>> Past Due Invoice
>>>
>>> *Invoice #*
>>>
>>> *Invoice Date*
>>>
>>> *Due Date*
>>>
>>> *Care Logs*
>>>
>>> *Split Amounts*
>>>
>>> *Expenses*
>>>
>>> *Mileage*
>>>
>>> *Taxes*
>>>
>>> *Total*
>>>
>>> *Paid*
>>>
>>> *Outstanding*
>>>
>>>
>>>
>>> *Burt, Jim
>>> <https://hcawinnipeg.clearcareonline.ca/clients/1000000000047211/>*
>>>
>>> 5509
>>> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5509/>
>>>
>>> 02/14/2023
>>>
>>> 02/14/2023
>>>
>>> $1,485.00
>>>
>>> $0.00
>>>
>>> $0.00
>>>
>>> $8.16
>>>
>>> $74.25
>>>
>>> $1,567.41
>>>
>>> $0.00
>>>
>>> $1,567.41
>>>
>>> *$1,485.00*
>>>
>>> *$0.00*
>>>
>>> *$0.00*
>>>
>>> *$8.16*
>>>
>>> *$74.25*
>>>
>>> *$1,567.41*
>>>
>>> *$0.00*
>>>
>>> *$1,567.41*
>>>
>>>
>>>
>>> Please contact me directly if you have any questions or concerns.
>>>
>>>
>>>
>>> Thank You,
>>>
>>>
>>>
>>> *John Janiga*
>>>
>>> Senior Accounts Receivable Specialist
>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>
>>> *408-647-7538 *
>>>
>>> *TheKey.com <https://www.thekey.com/>*
>>>
>>> [image: Image removed by sender. TheKey]
>>> <https://homecareassistance.com/>
>>>
>>>
>>>
>>>
>
> --
> Brian Boxall
>
> Client Success Manager
>
>  Direct 431 887 1785
>
>  Office 204 489 6000
>
>
>
>
>
> TheKey.ca   <https://thekey.ca/>
>
> [image: TheKey]
>
>

-- 
Brian Boxall

Client Success Manager

 Direct 431 887 1785

 Office 204 489 6000





TheKey.ca   <https://thekey.ca/>

[image: TheKey]

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