--000000000000caa78c0630a44fd6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, Understood, I've removed Desiree from the headcount. Thank you for the clarification and your time. Have a great week! Katherine Guildner Manager, HR Process Improvement | TheKey Mobile: 1.860.406.1641 I am in the Eastern Standard Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours. On Tue, Mar 18, 2025 at 5:06=E2=80=AFPM Timothy Thomas wrot= e: > Noted on Emily. > > Ashley will officially take the new role on April 1st in workday. > > Thanks for the clarification! > > On Tue, Mar 18, 2025 at 4:58=E2=80=AFPM Katherine Guildner > wrote: > >> Hi Timothy, >> >> Thank you for bringing these corrections to my attention. I've updated >> the staffing ratio with all the information you've provided, with the >> exception of Milwaukee. >> >> Emily Sun's termination was entered in Workday effective February 27, >> 2025. Given this, her position will still count towards February's staff= ing >> ratio. Of course, moving forward into March, she will no longer be inclu= ded. >> >> Also, Ashley Alford is currently listed as a caregiver manager in >> Workday. I don't see a job change or job offer signed on her behalf. Is >> this something the internal team is currently working on? >> >> Katherine Guildner >> >> Manager, HR Process Improvement | TheKey >> >> Mobile: 1.860.406.1641 >> >> >> I am in the Eastern Standard Time Zone and am sending this email at a >> time that suits my work schedule; please do not feel obligated to reply >> outside of your working hours. >> >> >> >> On Tue, Mar 18, 2025 at 12:13=E2=80=AFPM Timothy Thomas = wrote: >> >>> Hi Katherine, >>> >>> I have a few corrections regarding the headcount on the MOR slides: >>> >>> 1. **Chicago:** The MOR slides show 4 client-facing roles, but your >>> sheet accurately lists 3. >>> 2. **Columbus:** The slides show no client-facing roles, but your sheet >>> correctly lists 1 (Brooke). >>> 3. **Milwaukee:** Emily Sun resigned, and Ashley Alford has taken over >>> the CSM role. This market should now have 1 client-facing and 1 >>> caregiver-facing role. >>> 4. **Montreal:** Your sheet is accurate with 3 client-facing roles, but >>> the slides show 4. >>> 5. **Toronto:** Your sheet needs an update. Claire McCorquodale is no >>> longer with the company and has been replaced by Nathan Castaneda. >>> Additionally, Desiree Aranjo is now on the Regional Intake team and sho= uld >>> be removed from our headcount. >>> >>> Please let me know if you have any questions. >>> >>> Thanks, >>> Timothy >>> >>> On Mon, Mar 17, 2025 at 3:51=E2=80=AFPM Katherine Guildner >>> wrote: >>> >>>> Dear Regional Directors, >>>> >>>> Please find the February Staffing Ratio linked here >>>> = . >>>> This report details your client-facing and caregiver-facing roles. >>>> >>>> Kindly verify the accuracy of both the empl