--000000000000f2513f05d7729b28 Content-Type: multipart/alternative; boundary="000000000000f2513d05d7729b27" --000000000000f2513d05d7729b27 Content-Type: text/plain; charset="UTF-8" Yeah, we didn't get approval to hire a second CM. As a result, Sharon and Cathy are now doing some of the CCM duties around Client management and retention. Let's discuss on a call when you're free. On Mon, Feb 7, 2022 at 11:24 AM Timothy Thomas wrote: > Can you give me a rough org chat or explanation of your office team? I'm > surprised you only have one CM....Would you like to put shiella on the plan > detailed below? It's in USD so all figures convert at $1.20. > > [image: image.png] > > On Mon, Feb 7, 2022 at 1:56 PM Carolina Orosa corosa@homecareassistance.com> wrote: > >> Hi Tim, >> >> We have one Case Manager - Shiella Brocal. Currently, she is part of the >> bonus pool that my whole staff (excluding Operation Managers) gets every >> quarter, which is 1% of the increase from the previous year's quarter. >> >> Warm regards, >> >> Carolina >> >> On Mon, Feb 7, 2022 at 8:16 AM Timothy Thomas >> wrote: >> >>> Good morning, >>> >>> We will be launching the corporate CCM commission plan across Canada in >>> the coming days. I'd like to set aside some time to explain the program and >>> it's management / reporting process. More news on this asap. >>> >>> In the meantime, can you please send me a list of your CCM's and whether >>> they are currently on any form of incentive plan? If so, what that >>> currently looks like? >>> >>> Thanks! >>> Tim >>> >>> -- >>> Timothy Thomas >>> Head of Canada >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> >>> >>> Champions of Longevity >>> >> >> >> -- >> >> Carolina Orosa >> President and Chief Operating Officer >> Home Care Assistance >> 1861 Marine Drive, >> West Vancouver, BC V7V1J7 >> ph: (778) 279-3634 >> fax: (778) 279-3635 >> website: *www.homecareassistancevancouver.ca >> * >> https://www.youtube.com/watch?v=RX_4cCVybg8 >> >> > > -- > Timothy Thomas > Head of Canada > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > > > > > Champions of Longevity > -- Carolina Orosa President and Chief Operating Officer Home Care Assistance 1861 Marine Drive, West Vancouver, BC V7V1J7 ph: (778) 279-3634 fax: (778) 279-3635 website: *www.homecareassistancevancouver.ca * https://www.youtube.com/watch?v=RX_4cCVybg8 --000000000000f2513d05d7729b27 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yeah, we didn't get approval to hire a second CM. As a= result, Sharon and Cathy are now doing some of the CCM duties around Clien= t management and retention. Let's discuss on a call when y