--00000000000077561f060f8c4a7e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is exactly what I was looking for. Thanks so much Tim! Appreciate the help. :) On Mon, Jan 22, 2024 at 11:36=E2=80=AFAM Timothy Thomas wro= te: > Hi Amanda, > > We don't have any specific legislation around notice however our client > consent agreement includes a provision for 3 weeks notice. > > Client also acknowledges that Company may periodically modify the billing > rates due to client circumstances, regulatory changes, or company- wide > policies, including our automatic annual increases. Client acknowledges t= he > receipt of notice from Company with at least three (3) weeks=E2=80=99 wri= tten > notice or completion of a new Client Consent Agreement as sufficient for > modifications to the billing rates. Company acknowledges that the client > may request an updated Client Consent Agreement in the event of any rate > change and will not withhold one unreasonably. > > Hope this helps! > Tim > > On Mon, Jan 22, 2024 at 12:22=E2=80=AFPM Amanda Fults > wrote: > >> Hi Tim, >> I was hoping you would be the right person that could help me with a >> question for a project I am working on. Do you know if there is a >> regulation in Canada around time frames when notifying our clients of a >> rate increase for services? In the United States, there are different >> regulations for how much notice must be given depending on the state (i.= e. >> 30 days, 15, 10 etc.). Is this the same for Canada or do we have somethi= ng >> in the Client Consent Agreement only that addresses this? >> Thanks so much. >> >> -- >> Amanda Fults >> Senior Regulatory, Compliance Manager >> 714-623-6918 >> amanda.fults@thekey.com >> TheKey.com >> [image: TheKey] >> CONFIDENTIALITY NOTICE: The information in the Email is confidential and >> may be privileged. This Email is intended solely for the named recipient= or >> recipients. If you are not the intended recipient, any use, disclosure, >> copying or distribution of this Email is prohibited. If you are not the >> intended recipient, please inform us by replying with the subject line >> marked "Wrong Address" and then deleting this Email and any attachments. >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Amanda Fults Senior Regulatory, Compliance Manager 714-623-6918 amanda.fults@thekey.com TheKey.com [image: TheKey] CONFIDENTIALITY NOTICE: The information in the Email is confidential and may be privileged. This Email is intended solely for the named recipient or recipients. If you are not the intended recipient, any use, disclosure, copying or distribution of this Email is prohibited. If you are not the intended recipient, please inform us by replying with the subject line marked "Wrong Address" and then deleting this Email and any attachments. --00000000000077561f060f8c4a7e Content-Type: text