--000000000000dfd5af06039daf83 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Care Solutions and Client Success Team Members, Thank you all for attending our final Summer Series Training. We hope you enjoyed it as much as we did, and took away some valuable tools and resources to help you in the field. Below are the resources and Next Steps/Homework for you all. Full Recordings and Decks for the entire Summer Series - Week 1 - TheKey: Our Story, Your Journey - Unraveling the Customer Experience - Recording: HERE - Videos can be found within the deck, but for convenience we linked them here: - The Balanced Care Method Explained! - TheKey=E2=80=99s Balanced Care Method - Dementia Care Done Right - TheKey Office Roles - Irvine team providing an overview of roles - Welcome to TheKey - Hearing from our co-workers on why they love working for TK - Presentation Deck: HERE - Week 2 - Understanding Client Needs: Effective Communication through the Client Interview - Recording: HERE - Videos can be found within the deck, but for convenience we linked them here: - Letters to my Son - Jean Case Study - Presentation Deck: HERE - Week 3 - Demonstrating Capabilities and Overcoming Objections - Recording: HERE - Presentation Deck: HERE - Week 4 - Person Centered (Re) Assessment: The Foundation of Care - Recording: HERE - Simon Sinek -Trust vs. Performance Video - Presentation Deck: HERE - Week 5 - Finding the Right Fit: Beyond Task-Based Care with TheKey=E2= =80=99s Care Plan - Recording: HERE - Jean Video: Letter to my Caregiver - Presentation Deck: HERE - Important Links: - Care Plan Audit - BCM Supplement Tool - Week 6 - EveryOffice, Every Time: Committing to Person-Centered Excellence - Recording: HERE - Presentation Deck: HERE - Important Links: - Balanced Care Method - Enhanced Dementia - OpenLMS Workbook - Week 6 content addition - Link HERE . To be Copy (C) + Paste (V) into your master w