--000000000000ed86520637749a1d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great. Thanks. How long is the process from here to approval? I will pressure compliance and it to make this a priority. May even make it part of their incentive metrics for the balance of the year. On Fri, Jun 13, 2025 at 9:00=E2=80=AFAM Timothy Thomas wrot= e: > Timon just submitted our Pre-Qualification Assessment=E2=80=94the first s= tep > toward eligibility for Ontario=E2=80=99s government-funded home care cont= racts, > managed by Home and Community Care Support Services (HCCSS). > > Currently, only four providers are active in the Greater Toronto Area > under the HCCSS/Ontario Health atHome model. However, a major shift is > planned for 2027 when the province intends to open up the market and > broaden the pool of approved agencies. > > We=E2=80=99re targeting approval as a provider for personal support and n= ursing > services. These =E2=80=9Cblock-funded=E2=80=9D hours are assigned by HCCS= S coordinators and > represent consistent, high-volume referral streams. > > Approval would give us: > =E2=80=A2 Direct access to public care referrals > =E2=80=A2 Credibility in Ontario=E2=80=99s regulated healthcare system > =E2=80=A2 Steady care volume to support Tier 1s & 2s > > It=E2=80=99s a large, competitive market=E2=80=94tens of thousands of vis= its daily. While > margins are leaner, the scale can drive meaningful growth, as we=E2=80=99= ve seen in > Vancouver. > > More to come as we progress. > > On Fri, Jun 13, 2025 at 9:44=E2=80=AFAM Chris Gerard > wrote: > >> Thanks Tim. Following up on our GM call this week. What is the name of >> the contract Timmon is trying to get in Toronto? When we get it, what >> opportunities does that open up for us there? >> >> On Fri, Jun 13, 2025 at 8:36=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Chris, >>> >>> All sites have completed their Lifeguard training, and we=E2=80=99re be= ginning >>> to see initial activations. That said, uptake has been slower than >>> anticipated. A number of clients have opted out, most commonly due to >>> short-term service needs (Tier 3s), a family member already living in t= he >>> home, or general resistance to technology. >>> >>> Our CSMs are still building confidence in how to effectively position >>> and present the system. I=E2=80=99m optimistic we=E2=80=99ll see strong= er adoption as they >>> gain experience and as client and family awareness grows. >>> >>> Melissa and I have aligned on moving forward with Chicago and Milwaukee >>> as test markets in the U.S. We are currently planning for a rollout in >>> mid-July. >>> >>> >>> >>> >>> On Thu, Jun 12, 2025 at 12:46=E2=80=AFPM Chris Gerard >>> wrote: >>> >>>> Hey Tim, how's it going with Lifeguard? >>>> >>>> -- >>>> Kind Regards, >>>> >>>> >>>> *Chris Gerard* >>>> CEO | *TheKey* >>>> Mobile: 817-313-7913 >>>> [image: TheKey] >>>> >>> >> >> -- >> Kind Regards, >> >> >> *Chris Gerard* >> CEO | *TheKey* >>