Perfect!
Sarah Tenny, BSN, MSN
Client Success Manager
sarah.tenny@thekey.com
Mobile: (314) 718-6255
Office: (314) 863-8989
TheKey.com <https://thekey.com/>
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<https://search.google.com/local/writereview?placeid=ChIJQRcnOSfL2IcRjWZZNMb_e8Y>*
<https://thekey.com>
On Wed, Sep 24, 2025 at 4:48 PM Emily Swackhamer <
emily.swackhamer@thekey.com> wrote:
> Thanks Emily and Sarah!
>
> Sarah, if they need someone to help with grab bars/accessibility at home
> we can refer to Next Day Access. I will get you their direct contact info.
>
> On Wed, Sep 24, 2025 at 4:31 PM Sarah Tenny <sarah.tenny@thekey.com>
> wrote:
>
>> Assessment confirmed- thank you!
>>
>> Sarah Tenny, BSN, MSN
>> Client Success Manager
>> sarah.tenny@thekey.com
>> Mobile: (314) 718-6255
>> Office: (314) 863-8989
>> TheKey.com <https://thekey.com/>
>> *We value your feedback. Please leave us a Google review
>> <https://search.google.com/local/writereview?placeid=ChIJQRcnOSfL2IcRjWZZNMb_e8Y>*
>> <https://thekey.com>
>>
>>
>> On Wed, Sep 24, 2025 at 4:23 PM Emily Lynch <edean@thekey.com> wrote:
>>
>>> Hello ,
>>>
>>> The below Opportunity is ready for an assessment! An intake call has
>>> already been conducted. Please contact the caller to introduce yourself and
>>> confirm the assessment date/time.
>>>
>>> **Please confirm the CSM completing assessment. **
>>>
>>> +please call tomorrow to confirm and intro+
>>>
>>> Assessment Date and Time:9/30 at 2pm
>>>
>>> Client Name: Susan Schroder
>>>
>>> Chatter Notes: Susan had hip surgery in April and has had a decline
>>> since. She went to a rehab center for a week, but left as her son in law
>>> passed away. They did not re admit her. She has been at Dougherty Ferry
>>> Assisted Living and Memory Care for several months and really not doing
>>> well. Family is bringing her home and daughter is moving in with her.
>>> Daughter, Debbie, works from home and is needing assistance during the day
>>> for at least 4 hours, likely 6-8. Susan has limited mobility due to her hip
>>> surgery and lack of rehab. They will be bringing pt in the home and are
>>> looking forward to having us also help with her excercises and walking.
>>> Susan has a walker, wheelchair, power chair, stair lift and walkin shower.
>>> They are looking to add grab bars. Care would be coming in the morning,
>>> helping get ready for the day, shower, breakfast, doing some activities,
>>> socialization, maybe some lunch as well. Susan has been isolated and they
>>> would like to see her get out in the community as well. Susan likes to
>>> quil, play checkers, go to the library and engage in group activities.
>>> Susan lost her husband two years ago and is very lonely. Debbie is bringing
>>> her home on Friday.
>>>
>>>
>>> Caller Name: Debbie (daughter)
>>>
>>> Caller Phone number:
>>>
>>> (314) 757-6028
>>>
>>> Referral Account: carescout
>>>
>>> SF LINK:
>>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000TseUQYAZ/view
>>>
>>> Range Quoted: 28.75 starting rate
>>>
>>> Address: 234 south forest
>>>
>>> webster 63119
>>>
>>> Weekly Hours: at least 20
>>>
>>> Duration of Care: on going
>>>
>>> ANTICIPATED SOC: next week
>>>
>>>
>>> Emily Dean Lynch
>>> Regional Intake Manager
>>> *Please note my email has changed:*
>>> edean@TheKey.com <Emily%20.Dean@TheKey.com>
>>> cell (719) 318-4716
>>>
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>