--000000000000bd458705f162076b Content-Type: multipart/alternative; boundary="000000000000bd458505f162076a" --000000000000bd458505f162076a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Her reply ---------- Forwarded message --------- From: June Lapointe Date: Tue, Jan 3, 2023 at 3:21 PM Subject: Re: Lois Chambers Scheduling Changes yesterday To: Allison Brennan That was actually on my mind to do so I must have gotten distracted. I usually do call her for CG changes. I must have gotten distracted, as you know, it was a brutal weekend. Unfortunately many things fell through the cracks all around. Sincerely, *June Lapointe* Home Care Assistance On-call Manager Office: 519-954-2111 Direct Line: 519-954-2113 On Tue, Jan 3, 2023 at 3:09 PM Allison Brennan wrote: > Hi June > > Pat B- Lois Chambers Daughter- was upset today because she was not made > aware of the scheduling change last night for Lois and it didnt go well. = I > know Jay is on her Care team, but she doesnt do the overnights and its a > different routine at night. > > The changes were made in the morning and the family was never made aware- > and Pat likes to go and train the overnight CGs with the routine. There > would have been more than enough time for her to go there since Jay was > scheduled at 1030am for a 9pm start. > > Please ensure you are updating the families when you make schedule change= s > to make sure there are not specific instructions that need to be handed > over to the caregiver for the shift. > > Thanks :) > > *Allison Brennan* > *Care Manager* > *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, > Waterloo & Wellington region* > 375 University Ave E, Waterloo, ON, N2K3M7 > > *Tel: 519-954-2111 Ext: 1410003* > 2525 Old Bronte Rd, Suite 212, Oakville, ON, > L6M > 4J2 > > *Tel: 905-337-1200* > > > *Champions of Aging Well* > > *www.**H**o * > > *me Care > Assistance > Waterloo > .ca > www.HomeCareAssistanceGuelph.ca* > *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* > > Visit our Website > Balanced Care Method > Cognitive Therapeutics > Read our Reviews > --=20 *Allison Brennan* *Care Manager* *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 *Tel: 519-954-2111 Ext: 1410003* 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 <https://www.google.com/search?q=3D2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakvi= lle%2C+ON%2C+L6M+4J2&rlz=3D1C1CHBF_enCA974CA974&ei=3DWFhMYrSaHuGT9PwPrM6AmA= c&ved=3D0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=3D5&oq=3D2525+Old+Bro=