Thank you!
On Thu, Aug 18, 2022 at 12:34 AM Isabelle La <ila@thekey.com> wrote:
> Hi All,
>
> I was communicating with Tim earlier and I just wanted to confirm that the
> Auto-Attendant recording has now been updated to remain on the Home Care
> Assistance brand and now follows the Canadian Standard Prompt Recording
> during both during business hours and after hours, with the after hour
> options all forwarding to the answering service for now until
> further notice.
>
> On Wed, Aug 17, 2022 at 1:19 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> Awesome, thanks all!
>>
>> On Wed, Aug 17, 2022 at 4:08 PM Carolina Orosa <corosa@thekey.com> wrote:
>>
>>> Wonderful, thanks everyone. Calls have been coming through so looks like
>>> we are good to go.
>>>
>>> On Wed, Aug 17, 2022 at 1:04 PM Isabelle La <ila@thekey.com> wrote:
>>>
>>>> Hi All,
>>>>
>>>> In a turn of events, Shaw was able to activate the call forwarding for
>>>> all the numbers Carolina requested today.
>>>>
>>>> Your Vancouver office is now officially live on 8x8. We have also
>>>> submitted the Hard Port request 9/1, but Shaw has yet to confirm this date
>>>> so we will let you know once we hear more.
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Aug 16, 2022 at 12:04 PM Keith Moore <kmoore@thekey.com> wrote:
>>>>
>>>>> You may have better luck via the email or calling them, but otherwise
>>>>> we just wait for the ports to process.
>>>>>
>>>>> On Tue, Aug 16, 2022 at 3:02 PM Carolina Orosa <corosa@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Ok, so is there anything I need to do?
>>>>>>
>>>>>> On Tue, Aug 16, 2022 at 12:00 PM Keith Moore <kmoore@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hey Carolina,
>>>>>>>
>>>>>>> Thanks for the update. We attempted to call and get the forwards in
>>>>>>> place, but it appears that Shaw is in a backlog for these types of requests.
>>>>>>>
>>>>>>> They stated that you'll need to email inquiries@shawbusiness.ca
>>>>>>> <inquiries@shawbusiness.ca> with the case #*02092542 *and request
>>>>>>> to have the numbers forwarded to 778-403-6150 (Temporary 8x8 number). They
>>>>>>> said it should be completed within 30 days, but it typically doesn't take
>>>>>>> that long.
>>>>>>> We asked if there was any way to expedite the request and they
>>>>>>> didn't offer any other solutions.
>>>>>>> I will proceed with submitting the port requests today to get the
>>>>>>> ball rolling on moving the numbers over to 8x8.
>>>>>>>
>>>>>>> On Tue, Aug 16, 2022 at 2:55 PM Isabelle La <ila@thekey.com> wrote:
>>>>>>>
>>>>>>>> Thanks Carolina - we ran into problems with Shaw upon trying to
>>>>>>>> forward. Keith and his Telecom team should have updates shortly.
>>>>>>>>
>>>>>>>> On Tue, Aug 16, 2022 at 11:53 AM Carolina Orosa <corosa@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> We have two accounts (Surrey/White Rock and West Van) with Shaw -
>>>>>>>>> the 16045608629 , 16045608628, 16045608627 is with our Surrey account.
>>>>>>>>> Gabriel La has all our Shaw account numbers.
>>>>>>>>>
>>>>>>>>> On Tue, Aug 16, 2022 at 11:51 AM Carolina Orosa <corosa@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Sorry, crazy busy right now. I will send later
>>>>>>>>>>
>>>>>>>>>> Have the phones been forwarded? We haven't received any calls on
>>>>>>>>>> our apps and are still getting calls on our landline and our Shaw app
>>>>>>>>>>
>>>>>>>>>> On Tue, Aug 16, 2022 at 11:21 AM Keith Moore <kmoore@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hey Carolina,
>>>>>>>>>>>
>>>>>>>>>>> We're calling Shaw right now to get the forwards put in place.
>>>>>>>>>>> Do you happen to have a recent invoice or know the account
>>>>>>>>>>> number? Shaw is unable to assist us without the account number and our
>>>>>>>>>>> previous credentials aren't working to pull a new invoice.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I did a quick export of your Shaw account and I don't show any
>>>>>>>>>>> 604-560-XXXX numbers:
>>>>>>>>>>> Shaw Export:
>>>>>>>>>>> 16048303907
>>>>>>>>>>> 16049120253
>>>>>>>>>>> 16049120332
>>>>>>>>>>> 16049120333
>>>>>>>>>>> 16049120334
>>>>>>>>>>> 16049120335
>>>>>>>>>>> 16049120336
>>>>>>>>>>> 16049120337
>>>>>>>>>>> 16049120338
>>>>>>>>>>> 16049120339
>>>>>>>>>>> 16049120380
>>>>>>>>>>> 16049268403
>>>>>>>>>>> 17782791138
>>>>>>>>>>> 17782793634
>>>>>>>>>>> 17782793635
>>>>>>>>>>> 17782793639
>>>>>>>>>>>
>>>>>>>>>>> Do you have any invoices or records for the below numbers your
>>>>>>>>>>> requesting to forward?
>>>>>>>>>>> 16045608629
>>>>>>>>>>> 16045608628
>>>>>>>>>>> 16045608627
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Aug 15, 2022 at 3:04 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Thanks Team!
>>>>>>>>>>>>
>>>>>>>>>>>> Carolina, we'll chat tomorrow about the on-call merge. Perhaps
>>>>>>>>>>>> aim for a launch with Calgary and Winnipeg the weekend of the 27th...
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, Aug 15, 2022 at 2:54 PM Carolina Orosa <
>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Perfect, thanks so much!
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Mon, Aug 15, 2022 at 11:53 AM Keith Moore <
>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Carolina,
>>>>>>>>>>>>>> I've got the phones programmed and scheduled to be picked up
>>>>>>>>>>>>>> tomorrow. Once FedEx is in possession of the package, you'll get an email
>>>>>>>>>>>>>> with the tracking information and estimated delivery date.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Mon, Aug 15, 2022 at 1:29 PM Carolina Orosa <
>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Keith, please let me know once you have sent out the polycom
>>>>>>>>>>>>>>> phones and ETA. In the meantime, we will use our mobile phones here in the
>>>>>>>>>>>>>>> office. Thank you.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, Aug 15, 2022 at 10:27 AM Carolina Orosa <
>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Wonderful, thank you!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Yes, please have it all go to the main line.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Mon, Aug 15, 2022 at 10:26 AM Isabelle La <
>>>>>>>>>>>>>>>> ila@thekey.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Carolina,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Yes, we did receive that email but we are unable to go
>>>>>>>>>>>>>>>>> live until you provide us with the information such as what lines to go
>>>>>>>>>>>>>>>>> live with, confirmation of ring group due to the new Canadian standard. We
>>>>>>>>>>>>>>>>> want you to go live smoothly so do not want to rush without the information
>>>>>>>>>>>>>>>>> we need to do so successfully.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> We can can certainly update Option 4.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> For the numbers, can you please confirm you want them all
>>>>>>>>>>>>>>>>> to go to the main line and not to anyones direct number?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Tuesday at 11am PST should work to go-live. Keith and his
>>>>>>>>>>>>>>>>> team will be doing this forward and let you know when completed
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thank you so much.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Aug 15, 2022 at 9:57 AM Carolina Orosa <
>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Isabelle,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I sent both you and Keith an email last Friday saying we
>>>>>>>>>>>>>>>>>> were ready to go live by today as we have already tested the app internally
>>>>>>>>>>>>>>>>>> but if a Monday doesn't work, we can go live as soon as tomorrow by 11 am.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> A few things:
>>>>>>>>>>>>>>>>>> 1. Can we please change option 4 (recruitment) to only go
>>>>>>>>>>>>>>>>>> to Anna and Elizabeth
>>>>>>>>>>>>>>>>>> 2. For the numbers - it's 778-279-3634, 604-560-8629,
>>>>>>>>>>>>>>>>>> 604-560-8628, 604-560-8627.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Carolina
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Aug 14, 2022 at 6:30 PM Isabelle La <
>>>>>>>>>>>>>>>>>> ila@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Carolina,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> I spoke with Tim this morning and he mentioned that we'd
>>>>>>>>>>>>>>>>>>> like to onboard HCA Vancouver onto our 8x8 Phone System as soon as
>>>>>>>>>>>>>>>>>>> possible. Recently, Tim has authorized a Canadian Standard 8x8 Script that
>>>>>>>>>>>>>>>>>>> is to be used across all Canadian locations for uniformity and I want to
>>>>>>>>>>>>>>>>>>> make sure we were all on the same page for this. Please see below for
>>>>>>>>>>>>>>>>>>> detailed summary on roll-out of Vancouver's 8x8.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Auto-Attendant Prompt/Recording*
>>>>>>>>>>>>>>>>>>> When Callers call into your Main Number(s), they will
>>>>>>>>>>>>>>>>>>> hear:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> "Thank you for calling Home Care Assistance, a new
>>>>>>>>>>>>>>>>>>> vision for long term aging at home built on years of experience. If you are
>>>>>>>>>>>>>>>>>>> inquiring about new care, please press 1. If you are an existing client,
>>>>>>>>>>>>>>>>>>> please press 2. Caregivers, please press 3. If you are inquiring about
>>>>>>>>>>>>>>>>>>> employment opportunities, please press 4. For a dial by name directory,
>>>>>>>>>>>>>>>>>>> please press 5. All others, please press 6. If you would like to hear this
>>>>>>>>>>>>>>>>>>> menu again, press star."
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> After rebrand - this will be updated to "TheKey" but as
>>>>>>>>>>>>>>>>>>> we are going live beforehand, it will be a custom recording with "Home Care
>>>>>>>>>>>>>>>>>>> Assistance".
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *IVR Daytime Options*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> - Option 1 - Intake/New Business - Carolina, Sharon,
>>>>>>>>>>>>>>>>>>> Cathy G. & Cathy F.
>>>>>>>>>>>>>>>>>>> - Option 2 - Existing Clients - Carolina, Sharon,
>>>>>>>>>>>>>>>>>>> Cathy G. & Cathy F.
>>>>>>>>>>>>>>>>>>> - Option 3 - Caregivers - Doris, Rancy, Anna &
>>>>>>>>>>>>>>>>>>> Elizabeth
>>>>>>>>>>>>>>>>>>> - Option 4 - Recruitment/Employment Opportunities - Doris,
>>>>>>>>>>>>>>>>>>> Rancy, Anna & Elizabeth
>>>>>>>>>>>>>>>>>>> - Option 5 - Dial by name Directory
>>>>>>>>>>>>>>>>>>> - Option 6 - All Other Calls - Doris & Rancy
>>>>>>>>>>>>>>>>>>> - Option * - Repeat Menu
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Currently, if any of the Ring Groups do not answer, they
>>>>>>>>>>>>>>>>>>> will ring-all to Catch-All Ring Group consisting of Carolina, Sharon,
>>>>>>>>>>>>>>>>>>> Elizabeth, Anna, Doris, Rancy, Cathy G and Cathy F to see if anyone can
>>>>>>>>>>>>>>>>>>> answer before going to voicemail if no one is able to catch the call.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *IVR Closed Hour Options*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> - Option 1 - Intake/New Business - Answering Service
>>>>>>>>>>>>>>>>>>> (866-798-1780)
>>>>>>>>>>>>>>>>>>> - Option 2 - Existing Clients - Answering Service
>>>>>>>>>>>>>>>>>>> (866-798-1780)
>>>>>>>>>>>>>>>>>>> - Option 3 - Caregivers - Answering Service
>>>>>>>>>>>>>>>>>>> (866-798-1780)
>>>>>>>>>>>>>>>>>>> - Option 4 - Recruitment/Employment Opportunities -
>>>>>>>>>>>>>>>>>>> Answering Service (866-798-1780)
>>>>>>>>>>>>>>>>>>> - Option 5 - Dial by name Directory
>>>>>>>>>>>>>>>>>>> - Option 6 - All Other Calls - Answering Service
>>>>>>>>>>>>>>>>>>> (866-798-1780)
>>>>>>>>>>>>>>>>>>> - Option * - Repeat Menu
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *NEXT STEPS*
>>>>>>>>>>>>>>>>>>> In order to take the next steps, please provide the
>>>>>>>>>>>>>>>>>>> following:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> 1. Please provide all the phone numbers that you
>>>>>>>>>>>>>>>>>>> will be wanting us to forward to our 8x8 System. This will include main
>>>>>>>>>>>>>>>>>>> numbers, marketing numbers, direct numbers that are shared, etc. If we do
>>>>>>>>>>>>>>>>>>> not include all the numbers, you may lose calls so please be thorough in
>>>>>>>>>>>>>>>>>>> providing this list of phone number(s) that is shared publicly and indicate
>>>>>>>>>>>>>>>>>>> what that number is so we can make sure it is forwarded to the proper
>>>>>>>>>>>>>>>>>>> places in our 8x8 system.
>>>>>>>>>>>>>>>>>>> 2. Please confirm that all the call routing listed
>>>>>>>>>>>>>>>>>>> above is correct for the ring groups.
>>>>>>>>>>>>>>>>>>> 3. Please provide the best date and time (and time
>>>>>>>>>>>>>>>>>>> zone) that you would like us to go-live. Please note this must be done on a
>>>>>>>>>>>>>>>>>>> Tuesday, Wednesday or Thursday only and we usually suggest 1-2 hours after
>>>>>>>>>>>>>>>>>>> you start the day so that employees have a chance to settle in and prepare
>>>>>>>>>>>>>>>>>>> for the go-live. Remember on go-live day, to check that all your employees
>>>>>>>>>>>>>>>>>>> are logged in and have already tested out the call flow and practiced
>>>>>>>>>>>>>>>>>>> answering, making calls, etc. Your current temporary number is*
>>>>>>>>>>>>>>>>>>> 778-403-6150* in order to test out the call flow.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Fri, Aug 12, 2022 at 10:09 AM Carolina Orosa <
>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi Keith, ok understood.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Isabelle, we are ready to move forward. Can we have it
>>>>>>>>>>>>>>>>>>>> forwarded by Monday?
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Fri, Aug 12, 2022 at 9:52 AM Keith Moore <
>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hello again Carolina,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I spoke with Isabelle and she mentioned that the
>>>>>>>>>>>>>>>>>>>>> phones are not currently forwarded to 8x8.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> We'll need to reschedule the reprovisioning until the
>>>>>>>>>>>>>>>>>>>>> forward is in place as our actions would make the deskphones unusable until
>>>>>>>>>>>>>>>>>>>>> the numbers are ported.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Fri, Aug 12, 2022 at 12:30 PM Keith Moore <
>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Hey Carolina,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Do you happen to know the admin passwords for your
>>>>>>>>>>>>>>>>>>>>>> phones?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Can you test on one to see if it defaulted to 456?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> You can test this by pressing:
>>>>>>>>>>>>>>>>>>>>>> the *Home *button,
>>>>>>>>>>>>>>>>>>>>>> then *Settings*,
>>>>>>>>>>>>>>>>>>>>>> then *Advanced*
>>>>>>>>>>>>>>>>>>>>>> Enter *456 *as the password
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> If that password doesn't work, you'll need to reach
>>>>>>>>>>>>>>>>>>>>>> out to the previous provider to get that information as we won't be able to
>>>>>>>>>>>>>>>>>>>>>> access the phones without it.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> I also have some VVX 250's that are a few years newer
>>>>>>>>>>>>>>>>>>>>>> that I could ship out if we're not able to reuse the existing phones.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 9, 2022 at 12:04 PM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Much appreciated!
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 9, 2022 at 9:02 AM Keith Moore <
>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> No problem. I'll reschedule the invite for Friday.
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 9, 2022, 11:39 AM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Hi Keith,
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Sorry today is crazy for me. Can we meet on Friday
>>>>>>>>>>>>>>>>>>>>>>>>> instead?
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Aug 2, 2022, at 1:04 PM, Keith Moore <
>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Sounds good, I've sent an invite out for 8/9 @ 1PM
>>>>>>>>>>>>>>>>>>>>>>>>> Eastern.
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 3:38 PM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> I am on vacation as of tomorrow so can we do it
>>>>>>>>>>>>>>>>>>>>>>>>>> on Tuesday next week?
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 12:34 PM Keith Moore <
>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Great, do you have time on Thursday morning for
>>>>>>>>>>>>>>>>>>>>>>>>>>> the remote session?
>>>>>>>>>>>>>>>>>>>>>>>>>>> My calendar is up to date, it should only take
>>>>>>>>>>>>>>>>>>>>>>>>>>> an hour or so and we'll need access to a computer on the network.
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 3:19 PM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi there,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Here you go.
>>>>>>>>>>>>>>>>>>>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>>>>>>>>>>>>>>>>>>>> From: Anna Ranay <aranay@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Date: Tue, Aug 2, 2022 at 12:17 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Subject: Re: 8x8
>>>>>>>>>>>>>>>>>>>>>>>>>>>> To: Carolina Orosa <corosa@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> *West Van Office*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina MAC/SN # 64167F3110DB
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Sharon MAC/SN # 64167F310836
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Cathy F MAC/SN # 64167F310A10
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Elizabeth MAC/SN # 64167F31042D
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Anna MAC/SN # 64167F310A48
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Doris MAC/SN # 64167F310AA0
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Rancy MAC/SN # 64167F31082C
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 11:57 AM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Sorry Anna, can you help with this too?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Doesn't have to happen today if you are busy. You can do send on Thursday
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> when you are back in the office.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> From: Keith Moore <kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Date: Tue, Aug 2, 2022 at 11:46 AM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Subject: Re: 8x8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> To: Carolina Orosa <corosa@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Great, All that I'll need is the MAC addresses
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> of each phone and who they belong to. The MAC address can be found on the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> back of the phone as well, it's 12 hexadecimal characters.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 2:42 PM Carolina Orosa <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Keith,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> It would be the latter - existing phones
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> provisioned over. I am assuming functionality is the same.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 11:41 AM Keith Moore <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hey Carolina,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Did you need actual training on using the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> existing phones?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Or do you need the existing phones
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> provisioned over so they can function with 8x8?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 2:32 PM Carolina
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Orosa <corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> It's VVX411
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 11:19 AM Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <kmoore@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Do you happen to know the model of
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Polycoms you're using? It should be on a sticker on the back of the phones,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> they're typically VVX XXX or SoundPoint IP XXX
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 2, 2022 at 2:13 PM Carolina
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Orosa <corosa@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Keith,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We just finished training with Isabelle
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> but wanted to reach out to see if we would get separate training for our
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> desktop phones. We are currently using polycom phones as we also had VOIP
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> through Shaw, our current phone provider.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Warm regards,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>>>>>>>>> *Please send all support requests to
>>>>>>>>>>>>>>>>>>>>> ITSupport@thekey.com <ITSupport@thekey.com>*
>>>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>> *Isabelle La *
>>>>>>>>>>>>>>>>>>> Project Management, IT Dept.
>>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>>> ila@thekey.com
>>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/ila@thekey.com>
>>>>>>>>>>>>>>>>>>> Direct: 650-231-5733
>>>>>>>>>>>>>>>>>>> Fax: 919-377-9020
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> *Isabelle La *
>>>>>>>>>>>>>>>>> Project Management, IT Dept.
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> ila@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/ila@thekey.com>
>>>>>>>>>>>>>>>>> Direct: 650-231-5733
>>>>>>>>>>>>>>>>> Fax: 919-377-9020
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Keith Moore
>>>>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>>>>> *Please send all support requests to ITSupport@thekey.com
>>>>>>>>>>>>>> <ITSupport@thekey.com>*
>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>>>>> 480-527-0204
>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>> Carolina Orosa
>>>>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>>>>> Home Care Assistance
>>>>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>>>>> ph: (778
>>>>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>>>>> 279-3634
>>>>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Keith Moore
>>>>>>>>>>> VoIP Administrator
>>>>>>>>>>> *Please send all support requests to ITSupport@thekey.com
>>>>>>>>>>> <ITSupport@thekey.com>*
>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>> kmoore@thekey.com
>>>>>>>>>>> <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>>>>>> 480-527-0204
>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> Carolina Orosa
>>>>>>>>>> President and Chief Operating Officer
>>>>>>>>>> Home Care Assistance
>>>>>>>>>> 1861 Marine Drive,
>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>>> ph: (778
>>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>>> 279-3634
>>>>>>>>>> fax: (778) 279-3635
>>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Carolina Orosa
>>>>>>>>> President and Chief Operating Officer
>>>>>>>>> Home Care Assistance
>>>>>>>>> 1861 Marine Drive,
>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>> West Vancouver, BC V7V1J7
>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>>>>> ph: (778
>>>>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>>>>> 279-3634
>>>>>>>>> fax: (778) 279-3635
>>>>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>>>>
>>>>>>>>> --
>>>>>>>> --
>>>>>>>> *Isabelle La *
>>>>>>>> Project Management, IT Dept.
>>>>>>>> * Please note my email has changed: *
>>>>>>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>>>>>>> Direct: 650-231-5733
>>>>>>>> Fax: 919-377-9020
>>>>>>>>
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Keith Moore
>>>>>>> VoIP Administrator
>>>>>>> *Please send all support requests to ITSupport@thekey.com
>>>>>>> <ITSupport@thekey.com>*
>>>>>>> * Please note my email has changed: *
>>>>>>> kmoore@thekey.com <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>>>> 480-527-0204
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Carolina Orosa
>>>>>> President and Chief Operating Officer
>>>>>> Home Care Assistance
>>>>>> 1861 Marine Drive,
>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>> West Vancouver, BC V7V1J7
>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>
>>>>>> ph: (778
>>>>>> <https://www.google.com/maps/search/1861+Marine+Drive,+West+Vancouver,+BC+V7V1J7+ph:%C2%A0%C2%A0+(778?entry=gmail&source=g>)
>>>>>> 279-3634
>>>>>> fax: (778) 279-3635
>>>>>> website: *www.homecareassistancevancouver.ca
>>>>>> <http://homecareassistancevancouver.ca/>*
>>>>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Keith Moore
>>>>> VoIP Administrator
>>>>> *Please send all support requests to ITSupport@thekey.com
>>>>> <ITSupport@thekey.com>*
>>>>> * Please note my email has changed: *
>>>>> kmoore@thekey.com <https://brand.thekey.com/esg/kmoore@thekey.com>
>>>>> 480-527-0204
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>> --
>>>> --
>>>> *Isabelle La *
>>>> Project Management, IT Dept.
>>>> * Please note my email has changed: *
>>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>>> Direct: 650-231-5733
>>>> Fax: 919-377-9020
>>>>
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>
>>>
>>> --
>>>
>>> Carolina Orosa
>>> President and Chief Operating Officer
>>> Home Care Assistance
>>> 1861 Marine Drive,
>>> West Vancouver, BC V7V1J7
>>> ph: (778) 279-3634
>>> fax: (778) 279-3635
>>> website: *www.homecareassistancevancouver.ca
>>> <http://homecareassistancevancouver.ca/>*
>>> https://www.youtube.com/watch?v=RX_4cCVybg8
>>>
>>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>> (514) 591-9387
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
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Carolina Orosa
President and Chief Operating Officer
Home Care Assistance
1861 Marine Drive,
West Vancouver, BC V7V1J7
ph: (778) 279-3634
fax: (778) 279-3635
website: *www.homecareassistancevancouver.ca
<http://homecareassistancevancouver.ca/>*
https://www.youtube.com/watch?v=RX_4cCVybg8