--0000000000009469ea05fd79bdc0 Content-Type: multipart/related; boundary="0000000000009469e905fd79bdbf" --0000000000009469e905fd79bdbf Content-Type: multipart/alternative; boundary="0000000000009469e805fd79bdbe" --0000000000009469e805fd79bdbe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Bill, So we have reconciled all of the CDHC payments for the month of April. The total we received from CDHC for bookings from March 29-April 30th was $5017.65. You can see below that we charged your card for 2 invoices. The $630 was a valid charge for payment owed from family for month of March. The charge for $1568.80 on creditcard was for the full invoice when we should have charged partial, i've included this in breakdown. So essentially the total billed for all invoices in April was *$7726.34. *T= he total we got paid from CDHC was *$5017.65.* The total we charged your card for these invoices was *$1568.80*. So the total left owing by family for month of April would be* $1139.89* (7726.34 - 5017.65 - 1568.80) What we can do is charge 1139.89 to the creditcard on file and close off the month of April. Going forward everything will be straight forward as we have switched to monthly billing. The month of Mays invoice will come out Wednesday, we will submit the whole month and then let you know once CDHC pays us. We apologize for the back and forth Bill. I will assure you that we won't have these issues going forward with the new changes. Please let me know how you want to proceed. Do not look at our online system and that needs to be updated still. Please only review above and attached breakdown. If you require anything else , please just send me an email and I will assist you right away. [image: image.png] Creditcard charges on invoice 406087 and 406086 [image: image.png] On Tue, Jun 6, 2023 at 11:30=E2=80=AFAM Chuck Terlesky wrote: > Hi Bill, > > I want to introduce you to Ali and Cheryl. First, thank you, Bill, for > your patience with our new billing system, as we have implemented a new w= ay > for you to pay and monitor the account. Ali works directly with our new > payment system Versapay, and Cheryl is the Canadian Regional Manager for > Client Success. > > Ali and his team are compiling reconciliation payments from Bluecross tha= t > he can share with you. The April month reconciliation is up to date. I mu= st > apologize as this has taken longer than expected for you to get your > answers. You have been moved to a monthly billing cycle so that all > BlueCross payments will be applied on a monthly invoice. A GST credit was > applied for invoices in January and February, and GST is not on > future invoices. > > Ali - Bill would like to see some documentation on BlueCross payments and > an overall monthly total of where the account stands. > > Feel free to let me know if you have any questions. > > Regards, > Chuck > > -- > Chuck Terlesky B.A., CCPE > General Manager/Regional Caregiver Ambassador for Canada > >