I'm creating a roadmap for Q4 and proiritizing. We're sharing with Ken next
week. I'll get back to you then. I know you embraced the tool and would
like to get Montreal set up again. We're just balancing a lot of requests
and priorities.
On Mon, Sep 26, 2022 at 11:33 AM Timothy Thomas <tt@thekey.com> wrote:
> Well they're not technically new clients but Medallia is treating them
> that way...It's ok they've all got it by now as we're in our second week.
> Just leave them as is.
>
> Any news on Montreal?
>
> Thanks
>
> On Mon, Sep 26, 2022 at 12:25 PM Alex Hodges <ahodges@thekey.com> wrote:
>
>> We don't really have a way to turn certain clients off for surveys. Is
>> there a reason we don't want them to get the survey?
>>
>> On Thu, Sep 22, 2022 at 11:58 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> No unfortunately.
>>>
>>> On Thu, Sep 22, 2022 at 2:56 PM Alex Hodges <ahodges@thekey.com> wrote:
>>>
>>>> Do they have their own location ID?
>>>>
>>>> On Thu, Sep 22, 2022 at 11:19 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> Hi Alex,
>>>>>
>>>>> We've imported roughly 30 mavencare clients into our Toronto clearcare
>>>>> system this week and I would like to avoid them getting the new client
>>>>> survey. How can we accomplish this?
>>>>>
>>>>> Thanks
>>>>>
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>> (514) 591-9387
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>> Alex Hodges
>>>> Manager Customer Experience
>>>> * Please note my email has changed: *
>>>> ahodges@thekey.com <https://brand.thekey.com/esg/ahodges@thekey.com>
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>> --
>>> Tim Thomas
>>> Head of Canada Division
>>> *Please note my email has changed:*
>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>> (514) 591-9387
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://www.thekey.com/>
>>>
>>
>>
>> --
>> Alex Hodges
>> Manager Customer Experience
>> * Please note my email has changed: *
>> ahodges@thekey.com <https://brand.thekey.com/esg/ahodges@thekey.com>
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>
--
Alex Hodges
Manager Customer Experience
* Please note my email has changed: *
ahodges@thekey.com <https://brand.thekey.com/esg/ahodges@thekey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>