--00000000000016e44405f176149f Content-Type: multipart/alternative; boundary="00000000000016e44305f176149e" --00000000000016e44305f176149e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It=E2=80=99s a pleasure to pass along positive outcomes when it has the pot= ential to go any direction. CG said the security guard told him most of the SHIP staff are not like this and are very engaged, it=E2=80=99s only the weekend staff that=E2=80= =99s like this. On Wed, Jan 4, 2023 at 3:27 PM Allison Brennan wrote: > Excellent! I'm so happy to hear that and I will feel better scheduling ou= r > caregivers there now that they are aware of what happened! > > Thanks so much for the feedback Beth! > > *Allison Brennan* > *Care Manager* > *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, > Waterloo & Wellington region* > 375 University Ave E, Waterloo, ON, N2K3M7 > > *Tel: 519-954-2111 Ext: 1410003* > 2525 Old Bronte Rd, Suite 212, Oakville, ON, > L6M > 4J2 > > *Tel: 905-337-1200* > > > *Champions of Aging Well* > > *www.**H**o * > > *me Care > Assistance > Waterloo > .ca > www.HomeCareAssistanceGuelph.ca* > *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* > > Visit our Website > Balanced Care Method > Cognitive Therapeutics > Read our Reviews > > > On Wed, Jan 4, 2023 at 3:14 PM Elizabeth Sparrow > wrote: > >> Follow up: >> >> Spoke with Aaron from SHIP (Men's Shelter) to share feedback from our >> staff's experience. Feedback was well received. He asked that an apolo= gy >> be sent to the CG, that is not the culture they want and he is going to >> deal with it, especially because there was an onsite supervisor present. >> >> Called CG-Chirag to follow up. He felt HCA took his feedback seriously >> and he was very impressed that this is a good company that takes care of >> the employees. >> >> Beth >> >> On Fri, Dec 30, 2022 at 2:38 PM Allison Brennan > allison.brennan@homecareassistance.com> wrote: >> >>> Email from June about SHIP >>> >>> ---------- Forwarded message --------- >>> From: June Lapointe >>> Date: Fri, Dec 30, 2022 at 1:49 PM >>> Subject: SHIP >>> To: Allison Brennan >>> >>> >>> Hi Allison, >>> >>> As per our conversation regarding Chirag's experience at SHIP, I am >>> emailing you his main concerns: >>> >>> - All 3 of their staff members spent most of their time sleeping in >>> the staff room (there are females in the mix). >>> - Clients can get quite aggressive and hostile behaviour was >>> witnessed because fights broke out (not sure how many). I don't thin= k any >>> of the 3 staff members were on hand to help out, but he said the sec= urity >>> guard was (he was also the most helpful to Chirag). He found this >>> environment intimidating. >>> >>> I have written in the profile to send males only, even though Aaron tol= d >>> me a female would be OK. >>> >>> I had told Chirag that he would probably be getting a call from you. >>> >>> *Contacts:* >>> >>> *Aaron Dea