Re: Company Workstation - Important Software Installation Required

From
Kimberly Guerci <kguerci@thekey.com>
To
Isabelle La <ila@thekey.com>
CC
Pablo Hurtado <phurtado@thekey.com>, Ali Malik <ali.malik@thekey.com>, Leena Maraj <leena.maraj@thekey.com>, Crystal Carrasco <crystal.carrasco@thekey.com>, Veronique Ree <veronique.ree@thekey.com>, Irin Eva <irin.eva@thekey.com>, Gabriel La <it@thekey.com>, Aaron Worob <aaron.worob@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 30 Nov 2022 13:35:01 -0500
Folder
INBOX
Thanks Isabelle...Pablo & team, can we please make sure everyone on the
team has this completed by next Wed?  It looks like this has been an ask
from IT for over a month.

Please respond that you have received this email with the time you have
scheduled with Aaron to complete the process.

On Wed, Nov 30, 2022 at 12:47 PM Isabelle La <ila@thekey.com> wrote:

> Hello Pablo & Mavencare Team,
>
> This is the third outreach for your employees to please schedule a
> 30-minute appointment with Aaron, our Systems Administrator on the IT Team,
> to install our MANDATORY corporate software on your workstations. We need
> everyone's response so that your equipment is compliant and the group on
> this email thread are still in need of scheduling that mandatory
> appointment. Please direct-reply with Aaron and myself to coordinate as
> soon as possible.
>
> Adding Tim as leadership for Toronto team and Kim as leadership for NY
> team for visibility.
>
>
>
> On Fri, Oct 21, 2022 at 9:09 AM Isabelle La <ila@thekey.com> wrote:
>
>> Hi All,
>>
>> I previously emailed this group about scheduling a 30 minute appt. with
>> our Systems Admin, Aaron, in order to confirm your company workstations
>> have our required Corporate Software installed on your devices. I am
>> sending out another email since I have not heard back from the above
>> individuals and we must make time for this important and required company
>> process as a matter of company security. Please reach out and reply as soon
>> as possible with some days and times you may be available for this
>> appointment to be scheduled, the sooner the better. Thanks for your help,
>> everyone.
>>
>> Including Tim for visibility on this project.
>>
>> On Thu, Oct 13, 2022 at 2:13 PM Isabelle La <ila@thekey.com> wrote:
>>
>>> Hello TheKey Employees,
>>>
>>> During a recent IT Audit of Company Equipment, it was found that your
>>> workstation does not yet have our required Corporate Softwares installed on
>>> them. This includes Jumpcloud, Sentinel One and Splashtop.
>>>
>>> Our Systems Admin, Aaron, who is also CC-ed on this email will need to
>>> schedule a date and time to manually install these softwares to your
>>> workstation and device. Please reply-all to us with a few dates and times
>>> for this install to occur. It should take about 30 minutes. Please
>>> prioritize doing this as soon as possible so we can complete this process
>>> for our internal IT Systems, thank you for everyone's time and support.
>>>
>>> If you have any questions, please do not hesitate to reach out.
>>>
>>>
>>> --
>>> *Isabelle La *
>>> Project Management, IT Dept.
>>> * Please note my email has changed: *
>>> ila@thekey.com <https://brand.thekey.com/esg/ila@thekey.com>
>>> Direct: 650-231-5733
>>> Fax: 919-377-9020
>>>
>>>         TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>

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