--000000000000d4c70105f7e4cc8e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Ali, Ive called twice to reach Accounting and got voicemails by calling the general line and asking for that dept. They were an existing client that resumed services so I had just assumed we had the billing in place, as we had provided them plenty of service in the past. I am expecting payment info as soon as possible when I can reach someone. Perhaps Sumira can try to contact them as well. On Mon, Mar 27, 2023 at 11:26=E2=80=AFAM Ali Malik w= rote: > Hey Brian, > > If we can't get the contact info nor we can get payment information, > should we continue to service? They have a huge AR balance that we need t= o > try and figure out asap. > Are we submitting the invoices to beacon hill lodge or are they going to > provide us with payment info? > > thank you, > > On Mon, Mar 27, 2023 at 12:11=E2=80=AFPM Brian Boxall wrote: > >> Left another message this AM. >> >> Unfortunately both calls to accounting just go to voicemail. >> >> On Fri, Mar 24, 2023 at 3:00=E2=80=AFPM Brian Boxall wrote: >> >>> Thanks, you too! >>> >>> On Fri, Mar 24, 2023 at 2:52=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Thank you, Brian. >>>> Have a good weekend! >>>> >>>> -Sumira >>>> >>>> On Fri, Mar 24, 2023 at 12:51=E2=80=AFPM Brian Boxall >>>> wrote: >>>> >>>>> I haven't heard anything yet. >>>>> >>>>> Will be calling again Monday AM, end of day Friday probably not going >>>>> to get someone >>>>> >>>>> On Fri, Mar 24, 2023 at 12:54=E2=80=AFPM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Brian, >>>>>> >>>>>> Any update on Beacon Hill Lodge? >>>>>> >>>>>> Thanks, >>>>>> Sumira >>>>>> >>>>>> On Wed, Mar 22, 2023 at 7:37=E2=80=AFAM Sumira Suthesan >>>>> sumira.suthesan@thekey.com> wrote: >>>>>> >>>>>>> Thank you Brian >>>>>>> >>>>>>> On Wed, Mar 22, 2023 at 7:25=E2=80=AFAM Brian Boxall >>>>>>> wrote: >>>>>>> >>>>>>>> Sorry for the delay. >>>>>>>> >>>>>>>> I tried to reach out to them this AM And left a voicemail with >>>>>>>> their accounts admin. >>>>>>>> >>>>>>>> Will keep this on my radar and keep you posted. >>>>>>>> >>>>>>>> On Fri, Mar 17, 2023 at 1:23=E2=80=AFPM Sumira Suthesan >>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi Brian, >>>>>>>>> >>>>>>>>> For Beacon Hill Lodge, who do we submit invoices to? >>>>>>>>> Also, what is their payment method? >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Sumira Suthesan >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Brian Boxall >>>>>>>> >>>>>>>> Client Success Manager >>>>>>>> >>>>>>>> Direct 431 887 1785 >>>>>>>> >>>>>>>> Office 204 489 6000 >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> TheKey.ca >>>>>>>> >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>>> >>>>> >>>>> -- >>>>> Brian Boxall >>>>> >>>>> Client Success Manager >>>>> >>>>> Direct 431 887 1785 >>>>> >>>>> Office 204 489 6000 >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>>