----==_mimepart_66688a7beb9df_1ca3fde96ffd69c10131758f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #807080 raised by 158011 Lois Chambers (pbie= ronski@hotmail.com). Hi Tim, Can you please issue the below refun= d? Morning Lisa, Here is another CAD refund needing to be completed = via E-Transfer.=C2=A0 Client Name:158011 Lois Chambers NetSuite ID:=C2= =A0158011=C2=A0=C2=A0 Location: Waterloo Versapay Transaction Numbers: = 624896=C2=A01IEDTASHJVXS Payment Dates: 5/15 Refund Amounts: C$5.265.68= TD Canada Trust (6274) E-transfer email address:=C2=A0pbieronski@hotmai= l.com E-Transfer Phone number: N/A Security Question if needed: Securi= ty Answer if Needed: Reason for refund: Unapplied payments on account st= emming from duplicate payments. Thank you, Lisa Barker Cash Appl= ication Manager = = On Wed, 5 Jun at 3:47 PM , 158011 Lois Chambers wrote: = = Please use: = = = = pbieronski@hotmail.com = = = = Please let me know when you have sent it if you don't mind so I can watc= h for it. =C2=A0 = = = = = = = Thank you, = Patricia=C2=A0 = = = = = = = Get Outlook for iOS = = = = From: Marc Atkinson = Sent: Wednesday, June 5, 2024 1:23:08 PM = To: pbieronski@hotmail.com = Subject: Fwd: 158011 Lois Chambers - Refund of $5,265.68 Needed For Overp= ayments on Account - [#807080] = =C2=A0 = = = = = Hi Patricia, = = = = We can initiate an E-transfer to the TD Canada Trust PAD/chequing accoun= t ending in 6274, for a total of $5,265.68. We just need to know your inf= ormation for the E-transfer, so we can initiate the funds. Can you please= confirm what email address we need to send the E-transfer to? If there is any other information we = need from you to complete this, please provide that as well. = = = = Thank you! = = = = Regards, = = = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = On Tue, 4 Jun at 6:23 PM = , 158011 Lois Chambers wrote:=C2=A0 = Hello Marc, = Thanks for the update. =C2=A0I will await further contact this week rega= rding completing the refund.=C2=A0 = = = = = = = With thanks, = Patricia = (daughter) = = = = = = = = Get Outlook for iOS = = = = = = = = From: Marc Atkinson = Sent: Tuesday, June 4, 2024 5:32 PM = To: pbieronski@hotmail.com = Subject: Fwd: 158011 Lois Chambers - Refund of $5,265.68 Needed For Overp= ayments on Account - [#807080] = =C2=A0 = = = = Hi Lois, = = = = We apologize for the wait and appreciated your patience. We do owe you a= total of $5,265.68 and are working on processing the refund as soon as p= ossible. This should be resolved this week and I will get back to you as = soon as the refund is completed.=C2=A0 = = = = =E2=80=8BThank you. = = = = Regards, = = = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday ----==_mimepart_66688a7beb9df_1ca3fde96ffd69c10131758f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: