Montreal - Customers with Balance not in Clearcare/Versapay

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Randi Schapira CPA CA <Randi@schapiraca.ca>, Joey Taylor <joey.taylor@thekey.com>, Timothy Thomas <tt@thekey.com>
CC
Elizabeth Clark <eclark@thekey.com>
Date
2024-05-14 16:45:47
Folder
INBOX
--0000000000008f8b700618729ad0 Content-Type: text/plain; charset="UTF-8" Hello, Randi, Joey and Tim - These 8 customers that have open balances on the aging do not have a clearcare record they belong to. Can you please confirm who these should be tied with to import the balances? Location Name Internal ID Clearcare Status Type from Quickbooks Date Num Due Date Aging Open Balance UNIQUEID Decision Notes Type Montreal Bertone Giuseppe & Domenica Active Payment 3/31/2021 1140 ($852.83) Bertone Giuseppe & Domenica44286-852.83 Manually Load Collections to identify 3 attempts to collect Payment Montreal Hill Suzanne Active Payment 10/25/2021 932 ($588.68) Hill Suzanne44494-588.68 Manually Load Collections to identify 3 attempts to collect Payment Montreal Noyes Joanna Active Payment 10/25/2021 932 ($662.26) Noyes Joanna44494-662.26 Manually Load Collections to identify 3 attempts to collect Payment Montreal Padulo Henry & Olga Active Payment 11/14/2023 182 ($100.83) Padulo Henry & Olga45244-100.83 Manually Load Collections to identify 3 attempts to collect Payment Montreal Parent Michelle Active Payment 11/29/2023 C1AYnw68GCbS 167 ($340.33) Parent MichelleC1AYnw68GCbS45259-340.33 Manually Load Collections to identify 3 attempts to collect Payment Montreal Residence Place St-Moritz Active Invoice 1/30/2024 51973 2/29/2024 75 $438.28 Residence Place St-Moritz5197345321438.28 Manually Load Facility pays by check average of 30 - 60 days for receipt Invoice Montreal SEC Elogia Active Invoice 1/9/2024 51673 2/8/2024 96 $764.58 SEC Elogia5167345300764.58 Manually Load Spoke to in AR Mtg With Tim T (GM) and Joey Taylor - Emails / calls made - no response - Tim and Joey will reach out in French as facitly apparently will not respond to English emails or VM's Invoice Montreal SEC Residence Pointe-Claire Active Invoice 10/3/2023 50498 11/2/2023 194 $944.17 SEC Residence Pointe-Claire5049845202944.17 Manually Load PO was Revised and resent to facility to review and pay Invoice Montreal SEC Residence Pointe-Claire Active Invoice 11/7/2023 50960 12/7/2023 159 $505.89 SEC Residence Pointe-Claire5096045237505.89 Manually Load Cynthia Lum in Payments team working to correct reported posting errors with Randi in QB - Requested update Invoice Montreal SEC Residence Pointe-Claire Active Invoice 4/2/2024 52710 5/2/2024 12 $1,506.61 SEC Residence Pointe-Claire52710453841506.61 Manually Load Invoice Montreal SEC Residence Pointe-Claire Active Invoice 4/9/2024 52764 5/9/2024 5 $438.28 SEC Residence Pointe-Claire5276445391438.28 Manually Load Invoice Montreal SEC Residence Pointe-Claire Active Invoice 4/16/2024 52843 5/16/2024 -2 $2,520.14 SEC Residence Pointe-Claire52843453982520.14 Manually Load Invoice Montreal SEC Residence Pointe-Claire Active Invoice 4/23/2024 52918 5/23/2024 -9 $438.28 SEC Residence Pointe-Claire5291845405438.28 Manually Load Invoice Montreal SEC Residence Pointe-Claire Active Invoice 4/30/2024 52991 5/30/2024 -16 $1,314.85 SEC Residence Pointe-Claire52

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