----==_mimepart_650b2ae256a97_2242aefe80ed4ec238982b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Tim, I have been attempting to access the Montreal QB via Splashtop = and have been unable to log in due to too many people logged in at the sa= me time, Sumira and i have reached out to IT so they can take a look. = =C2=A0We can provide you the information requested once we gain access t= o QB. Thank you, Lito Delapena Help Desk Manager Billing@thek= ey.com 866-226-1702 = = On Wed, 20 Sep at 1:17 PM , Timothy Thomas wrote: Hi ada, = = Kelly called me and she is concerned her Visa card has been compromised = and is being double charged. Could you please send me the information she= has requested asap so I can review prior to responding to her? = = Thanks = Tim = = = = = On Wed, Sep 20, 2023 at 11:44=E2=80=AFAM Ada Colletta wrote: = = = = = Hi Kelly, = Thank you for your email, per our conversation I will request for a stat= ement 2023 of the payment history for services rendered 01/01/23 to 09/20= /23 = = Thank you, = = = = Ada Colletta = Billing Help Desk = Billing@thekey.com = 866-226-1702 = = = = = = = = = = On Tue, 19 Sep at 8:05 PM , Charles and Penny Casey wrote: Good evening, We require the year to date s= tatement to reconcile our visa account,. Please provide this ASAP. In ad= dition, please provide invoices showing PAID, as they are processed to s= upport our bookeeping. Thank you for your support, Kelly Casey ----==_mimepart_650b2ae256a97_2242aefe80ed4ec238982b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable HI Tim, I have been attempting to access the Montreal QB via Splashtop and ha= ve been unable to log in due to too many people logged in at the same tim= e, Sumira and i have reached out to IT so they can take a look. =C2=A0We can provide you the information requested once = we gain access to QB. Thank you, Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 On Wed, 20 Sep at 1:17 PM , Timothy Thomas &= lt;tt@thekey.com> wrote: Hi ada, Kelly called me and she is concerned her Visa card has = been compromised and is being double charged. Could you please send me th= e information she has requested asap so I can review prior to responding = to her? Thanks Tim On Wed, Sep 20, 2023 at 11:44=E2=80=AFAM Ada Colletta < billing@thekey.com >= wrote: Hi Kelly, Thank you for your email, per our conversation I will request f= or a statement 2023 of the payment history for services rendered 01/01/23= to 09/20/23 <div style=3D'font-family:"Helvetica