The case for Audrey Miller isn't looking like we're able to fill it.
---------- Forwarded message ---------
From: Kathryn Nester <knester@homecareassistance.com>
Date: Tue, May 24, 2022 at 9:35 AM
Subject: Re: Caucasian Caregiver with Dementia Training
To: <taneshia.persaud@thekey.com>
Hi Taneshia,
Sorry I thought I responded to this again.
No the caregiver I had turned the case down. We may have others interested
but not if it has to be Caucasian
*Kathryn Nester*
*Employee Care Manager*
Home Care Assistance
Office: 416-488-8777 <4164888777>
Toronto, ON (EST)
torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
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On May 23, 2022, at 10:22 AM, Taneshia Persaud <taneshia.persaud@thekey.com>
wrote:
Hi Kathryn,
Any luck with this one?
On Fri, May 20, 2022 at 11:17 AM Taneshia Persaud <
taneshia.persaud@thekey.com> wrote:
> no problem :)
>
> On Fri, May 20, 2022 at 11:15 AM Kathryn Nester <
> knester@homecareassistance.com> wrote:
>
>> Okay thanks, I just wanted to make sure I was understanding the schedule
>> properly
>>
>> *Kathryn Nester*
>> *Employee Care Manager*
>> Home Care Assistance
>> Office: 416-488-8777 <4164888777>
>> Toronto, ON (EST)
>> torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
>> ---
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>>
>> On May 20, 2022, at 11:04 AM, Taneshia Persaud <
>> taneshia.persaud@thekey.com> wrote:
>>
>>
>> Will do.
>>
>> No gaps, care is round the clock 24/7.
>>
>> Our caregiver used to work right through, but if you need to have it
>> split between two caregivers, then that's okay, at least we have something
>> to present if that makes sense?
>>
>> On Fri, May 20, 2022 at 11:02 AM Kathryn Nester <
>> knester@homecareassistance.com> wrote:
>>
>>> Okay let me know..
>>>
>>> Is the Sunday morning time being determined by us just depending on what
>>> time the overnight leaves at? Or is being determined by the client and
>>> there may be a gap in care between the overnight and Sunday morning?
>>>
>>> *Kathryn Nester*
>>> *Employee Care Manager*
>>> Home Care Assistance
>>> Office: 416-488-8777 <4164888777>
>>> Toronto, ON (EST)
>>> torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
>>> ---
>>> Read Our Testimonials <https://homecareassistance.com/reviews>
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>>> *knester@homecareassistance.com <knester@homecareassistance.com>*
>>>
>>> On May 20, 2022, at 10:34 AM, Taneshia Persaud <
>>> taneshia.persaud@thekey.com> wrote:
>>>
>>>
>>> Hi Kathryn,
>>>
>>> The care will be deciding about paying overtime for the overnight.
>>>
>>> Regarding Saturdays, the current caregiver leaves at 10:30am so they are
>>> looking for someone that entire day, overnight, and for Sundays (it’s the
>>> day shift until 4:30pm).
>>>
>>> Taneshia
>>>
>>>
>>> On Fri, May 20, 2022 at 9:17 AM Taneshia Persaud <
>>> taneshia.persaud@thekey.com> wrote:
>>>
>>>> Good morning Kathryn,
>>>>
>>>> I reached out to the care lead, waiting for confirmation. Will keep you
>>>> posted as soon as I hear back.
>>>>
>>>> With thanks,
>>>>
>>>> Taneshia
>>>>
>>>> On Fri, May 20, 2022 at 8:49 AM Kathryn Nester <
>>>> knester@homecareassistance.com> wrote:
>>>>
>>>>> Hi Taneshia,
>>>>>
>>>>> I have someone I can ask for at least part of the schedule.
>>>>>
>>>>> For the 6:45pm to 8:30am - do they want an evening and overnight
>>>>> person or are they paying overtime for this shift?
>>>>>
>>>>> For the Saturday what time do they want care until the next morning?
>>>>>
>>>>> Thanks,
>>>>> Kathryn
>>>>>
>>>>> *Kathryn Nester*
>>>>> *Employee Care Manager*
>>>>> Home Care Assistance
>>>>> Office: 416-488-8777 <4164888777>
>>>>> Toronto, ON (EST)
>>>>> torontohomecareassistance.ca
>>>>> <https://www.torontohomecareassistance.ca/>
>>>>> ---
>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
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>>>>> <https://www.linkedin.com/in/lucas-hynes/>
>>>>> <https://homecareassistance.com/>
>>>>> Champions of Longevity
>>>>> *knester@homecareassistance.com <knester@homecareassistance.com>*
>>>>>
>>>>> On May 19, 2022, at 8:46 PM, Taneshia Persaud <
>>>>> taneshia.persaud@thekey.com> wrote:
>>>>>
>>>>>
>>>>> Good evening all,
>>>>>
>>>>> Right now, these are the shifts that are going to be available. The
>>>>> care lead is meeting with a potential caregiver from Got Care, so let's
>>>>> just say that these are the total shifts we need filled by any of the
>>>>> potential new caregivers.
>>>>>
>>>>> *Sundays*: day shift from morning (TBD) until 4:30pm;
>>>>> *Wednesdays*: evening/overnight shift from 6:45pm until 8:30am;
>>>>> *Fridays*: day shift from 8:30am until 4:30pm;
>>>>> *Saturdays*: day AND evening/overnight starting 10:30am.
>>>>>
>>>>> I hope this helps,
>>>>>
>>>>> Taneshia
>>>>>
>>>>>
>>>>> On Wed., May 18, 2022, 2:09 p.m. Cheryl Cartwright, <
>>>>> ccartwright@homecareassistance.com> wrote:
>>>>>
>>>>>> Perfect, thank you. We just need to know who is available and that of
>>>>>> course is dictated by a schedule.
>>>>>>
>>>>>> Let us know and we will be here to help,
>>>>>>
>>>>>> Cheryl
>>>>>>
>>>>>> On Wed, May 18, 2022 at 2:07 PM Taneshia Persaud <
>>>>>> taneshia.persaud@thekey.com> wrote:
>>>>>>
>>>>>>> The schedule is still a work in progress, as Elder Caring hosts most
>>>>>>> of the hours -- we are still waiting to hear back from them regarding a
>>>>>>> confirmed schedule. Currently, our caregiver works Tue/Wed from 6:45pm-8am
>>>>>>> and Thu from 5:30pm-8am. However, this will change. I can get back to you
>>>>>>> once I have a schedule.
>>>>>>>
>>>>>>> On Wed, May 18, 2022 at 1:58 PM Cheryl Cartwright <
>>>>>>> ccartwright@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>> Hi Taneshia,
>>>>>>>>
>>>>>>>> Without a schedule though how can we present a caregiver? Sorry we
>>>>>>>> are unclear what you need in terms of schedule not in terms of
>>>>>>>> characteristics. In order to determine who we could put forward we would
>>>>>>>> need an idea of schedule.
>>>>>>>>
>>>>>>>> Please advise,
>>>>>>>>
>>>>>>>> Cheryl
>>>>>>>>
>>>>>>>> On Wed., May 18, 2022, 1:55 p.m. Taneshia Persaud, <
>>>>>>>> taneshia.persaud@thekey.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Cheryl,
>>>>>>>>>
>>>>>>>>> This is an existing client of ours that was referred to Mavencare
>>>>>>>>> from Audrey (before my time a few years back). The case is straightforward,
>>>>>>>>> the dynamics are not.
>>>>>>>>>
>>>>>>>>> They are looking for a caregiver with those specific requirements
>>>>>>>>> and for us to be able to present the CG to the care lead and Audrey on
>>>>>>>>> Monday when I meet with them. Ideally, the CG will be able to do an
>>>>>>>>> in-person meet and greet before June 16th while the daughter is still in
>>>>>>>>> Toronto so she can gauge if it is a good fit or not.
>>>>>>>>>
>>>>>>>>> The $20/h is the current CG rate. Client rate is $37/h.
>>>>>>>>>
>>>>>>>>> Hope this helps!
>>>>>>>>>
>>>>>>>>> Taneshia
>>>>>>>>>
>>>>>>>>> On Wed, May 18, 2022 at 1:25 PM Cheryl Cartwright <
>>>>>>>>> ccartwright@homecareassistance.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Taneshia,
>>>>>>>>>>
>>>>>>>>>> We have lots of work in that area. That's certainly not outside
>>>>>>>>>> our territory. What is this $20/rate? Is that for the caregiver? What is
>>>>>>>>>> the client rate? This case seems very straight forward and I don't see any
>>>>>>>>>> reason why this should be complicated. I am unclear though exactly what it
>>>>>>>>>> is you need. Also, was this a referral from Audrey or an existing client of
>>>>>>>>>> yours?
>>>>>>>>>>
>>>>>>>>>> Please let us know and we can work on it,
>>>>>>>>>>
>>>>>>>>>> Cheryl
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, May 18, 2022 at 12:03 PM Taneshia Persaud <
>>>>>>>>>> taneshia.persaud@thekey.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Good morning!
>>>>>>>>>>>
>>>>>>>>>>> We have a current VIP client who has started to show advancement
>>>>>>>>>>> in her cognitive impairment, and the daughter is looking to add a caregiver
>>>>>>>>>>> to the roster due to caregiver burnout. Audrey, from Elder Caring and her
>>>>>>>>>>> staff are *very* involved in this complex case, and there are
>>>>>>>>>>> quite a bit of moving parts. The daughter is out of the country for 7
>>>>>>>>>>> months of the year, but is here until June 16th and would like to do an
>>>>>>>>>>> in-person meet and greet to ensure there is a good fit.
>>>>>>>>>>>
>>>>>>>>>>> Here is the criteria for the caregiver:
>>>>>>>>>>>
>>>>>>>>>>> - Must be Caucasian (requirement). No accents!
>>>>>>>>>>> - A younger caregiver is preferred, but not a must.
>>>>>>>>>>> - Has Dementia Training (requirement).
>>>>>>>>>>> - Someone who is not aggressive or controlling, but friendly
>>>>>>>>>>> and easy going.
>>>>>>>>>>> - Has self awareness and is aware of their own body language
>>>>>>>>>>> and how it affects the client.
>>>>>>>>>>> - Is not "put off" by responsive behaviours such as
>>>>>>>>>>> resistance to medications and personal care. History of physical aggressive
>>>>>>>>>>> behaviours, but none within the last 6-9 months.
>>>>>>>>>>> - Highly social with the client, engages with her at all
>>>>>>>>>>> times (not on their phone) through conversation, interacts and engages with
>>>>>>>>>>> client (i.e., takes client out to the solarium to have lunch, watches the
>>>>>>>>>>> birds/squirrels, enjoys ice cream). Daughter has spent a lot of money to
>>>>>>>>>>> equip the client's home with adaptive devices to ensure her safety.
>>>>>>>>>>> - Strong enough to assist with a one-person transfer.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Schedule = TBD, but Mavencare currently has 41 weekly hours
>>>>>>>>>>> ongoing (active overnight shifts) with potential for more due to one CG
>>>>>>>>>>> looking to retire, another looking to reduce her hours, plus vacation/sick
>>>>>>>>>>> time.
>>>>>>>>>>>
>>>>>>>>>>> Location = Bayview and 401 area.
>>>>>>>>>>>
>>>>>>>>>>> Rate = $20/h.
>>>>>>>>>>>
>>>>>>>>>>> Matt -- I have cc'd you in case you have any caregivers willing
>>>>>>>>>>> to travel (our current CG travels from Brampton!). Ideally a caregiver
>>>>>>>>>>> closer would be ideal due to traffic.
>>>>>>>>>>>
>>>>>>>>>>> I have a follow up call with the daughter and Audrey on Monday
>>>>>>>>>>> May 23rd, if you can let me know by the end of week, I'd greatly appreciate
>>>>>>>>>>> it!!
>>>>>>>>>>>
>>>>>>>>>>> Please let me know if you have any questions or concerns.
>>>>>>>>>>>
>>>>>>>>>>> With thanks,
>>>>>>>>>>>
>>>>>>>>>>> Taneshia
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> *Taneshia Persaud*, RPN, GCP
>>>>>>>>>>> General Manager - Toronto
>>>>>>>>>>>
>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>> Taneshia.Persaud@TheKey.com
>>>>>>>>>>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>>>>>>>>>>> [image: TheKey] <http://thekey.com/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> *Cheryl Cartwright*
>>>>>>>>>> Director of Care
>>>>>>>>>> Home Care Assistance
>>>>>>>>>> Office: 416-488-8777 <4164888777>
>>>>>>>>>> Toronto, ON (EST)
>>>>>>>>>> torontohomecareassistance.ca
>>>>>>>>>> <https://www.torontohomecareassistance.ca/>
>>>>>>>>>> ---
>>>>>>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>>>>>> Join Our Newsletter
>>>>>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>>>>>> <https://www.linkedin.com/in/lucas-hynes/>
>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>> Champions of Longevity
>>>>>>>>>> ccartwright@homecareassistance.com
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> *Taneshia Persaud*, RPN, GCP
>>>>>>>>> General Manager - Toronto
>>>>>>>>>
>>>>>>>>> *Please note my email has changed:*
>>>>>>>>> Taneshia.Persaud@TheKey.com
>>>>>>>>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>>>>>>>>> [image: TheKey] <http://thekey.com/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Taneshia Persaud*, RPN, GCP
>>>>>>> General Manager - Toronto
>>>>>>>
>>>>>>> *Please note my email has changed:*
>>>>>>> Taneshia.Persaud@TheKey.com
>>>>>>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>>>>>>> [image: TheKey] <http://thekey.com/>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Cheryl Cartwright*
>>>>>> Director of Care
>>>>>> Home Care Assistance
>>>>>> Office: 416-488-8777 <4164888777>
>>>>>> Toronto, ON (EST)
>>>>>> torontohomecareassistance.ca
>>>>>> <https://www.torontohomecareassistance.ca/>
>>>>>> ---
>>>>>> Read Our Testimonials <https://homecareassistance.com/reviews>
>>>>>> Join Our Newsletter
>>>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>>>> <https://www.linkedin.com/in/lucas-hynes/>
>>>>>> <https://homecareassistance.com/>
>>>>>> Champions of Longevity
>>>>>> ccartwright@homecareassistance.com
>>>>>>
>>>>>
>>>>
>>>> --
>>>> *Taneshia Persaud*, RPN, GCP
>>>> General Manager - Toronto
>>>>
>>>> *Please note my email has changed:*
>>>> Taneshia.Persaud@TheKey.com
>>>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>>>> [image: TheKey] <http://thekey.com/>
>>>>
>>>>
>>>
>>> --
>>> *Taneshia Persaud*, RPN, GCP
>>> General Manager - Toronto
>>>
>>> *Please note my email has changed:*
>>> Taneshia.Persaud@TheKey.com
>>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>>> [image: TheKey] <http://thekey.com/>
>>>
>>>
>>
>> --
>> *Taneshia Persaud*, RPN, GCP
>> General Manager - Toronto
>>
>> *Please note my email has changed:*
>> Taneshia.Persaud@TheKey.com
>> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
>> [image: TheKey] <http://thekey.com/>
>>
>>
>
> --
> *Taneshia Persaud*, RPN, GCP
> General Manager - Toronto
>
> *Please note my email has changed:*
> Taneshia.Persaud@TheKey.com
> <https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
> [image: TheKey] <http://thekey.com/>
>
>
--
*Taneshia Persaud*, RPN, GCP
General Manager - Toronto
*Please note my email has changed:*
Taneshia.Persaud@TheKey.com
<https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
[image: TheKey] <http://thekey.com/>
--
*Taneshia Persaud*, RPN, GCP
General Manager - Toronto
*Please note my email has changed:*
Taneshia.Persaud@TheKey.com
<https://brand.thekey.com/esg/Taneshia.Persaud@TheKey.com>
[image: TheKey] <http://thekey.com/>