Aileen Ruffin. She should be able to exclude them for you. Best,Audra Williams Director, Divisional OperationsPlease note my email has changed:audraw@TheKey.com(425) 757-7027TheKey.comOn Jan 5, 2024, at 6:30 AM, Timothy Thomas <tt@thekey.com> wrote:Hey Audra,Who is overseeing Medallia now? I need to create an exemption for our VCH clients in Vancouver. Thanks!---------- Forwarded message ---------From: Sharon Speirs <sspeirs@thekey.com>Date: Thu, Jan 4, 2024 at 7:45 PMSubject: Vancouver Coastal Health Clients and Medallia Feedback SurveysTo: Timothy Thomas <tt@thekey.com>Hi TimAs per our conversation today I am concerned that Medallia is taking the email from our VCH clients ( they are all ticked payers with the email nscsilclerks@vch.com) but this is just a accounts payable department and would have no feedback regarding our services or our caregivers). We have just added the email to the payer piece due to Versa pay coming soon.Can we please have all VCH clients removed from medallia surveys?SharonSharon, SpeirsCanadian Staffing Manager778 279 3634TheKey.ca