--00000000000076654005a1137292 Content-Type: multipart/alternative; boundary="00000000000076653e05a1137290" --00000000000076653e05a1137290 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable ***English follows*** Chers clients, Nous comprenons que nous traversons une p=C3=A9riode d'incertitudes et d'inqui=C3=A9tudes due =C3=A0 la propagation de la COVID-19. Nous voulons v= ous r=C3=A9assurer que nous, le personnel de Soins =C3=A0 Domicile, faisons tou= t en notre pouvoir pour aider =C3=A0 att=C3=A9nuer la propagation du virus. En plus du protocole que nous avons r=C3=A9cemment mis en place pour =C3=A9= viter la COVID-19 (veuillez consulter le document en pi=C3=A8ce jointe), nous avons = aussi pris des mesures additionnelles pour assurer la s=C3=A9curit=C3=A9 de tous: - Notre personnel de bureau travaille actuellement depuis la maison. - Nous revoyons constamment les meilleures pratiques de nos aides-soignantes afin d'assurer la s=C3=A9curit=C3=A9 de nos clients. - Toutes nos aides-soignantes qui ont voyag=C3=A9 ont =C3=A9t=C3=A9 conseil= l=C3=A9 d'=C3=AAtre en isolement et ne seront pas envoy=C3=A9es aupr=C3=A8s des clients. - Les aides-soignantes qui ne se sentent pas bien (peu importe leurs sympt=C3=B4mes) ne travaillent pas et ont =C3=A9t=C3=A9 retourn=C3=A9es =C3= =A0 la maison. Voici de l'information utile concernant COVID-19: https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/ Nous continuerons de vous tenir au courant. N'h=C3=A9sitez pas =C3=A0 nous = contacter =C3=A0 tout moment si vous avez des questions, de pr=C3=A9occupations ou de suggestions. Soins =C3=A0 Domicile 514-907-5065 Dear clients, We understand that this is a very uncertain and worrisome time due to the spread of the COVID-19. We want to reassure you that we, at Home Care Assistance, are doing everything in our power to help reduce the spread of the virus. In addition to the protocol that we put in place for COVID-19 recently (see attached document), we have also taken additional measures to ensure everyone's safety: - Our office staff is currently working remotely from home - We are constantly reviewing best practices with our caregivers to ensure the safety of our clients - All caregivers who have travelled are advised to self-isolate and will not be sent to care for any clients - Any caregiver who is feeling unwell (regardless of their symptoms) is being removed from their case and is being sent home Here are some useful links regarding COVID-19: CDC: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html?CDC_AA_re= fVal=3Dhttps%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fpreven= tion.html Quebec government: https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/ We will continue to keep you updated and encourage you to contact us at anytime should you have any questions, concerns or suggestions. Home Care Assistance 514-907-5065 --00000000000076653e05a1137290 Content-Type: text/html; c