--Apple-Mail-0BD2D3AE-D594-4F2B-8AD6-402E9FA02095 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Tim, I copied you and Ali on the email communication I was having with this clien= t last night, and she replied to us all. I'll forward the email from this m= orning as well. It sounds like phone calls have come in over the last week w= ith billing inquiries but her ClearCare file isn't updated with how to proce= ss the billing, it says that Brian was to follow-up.=20 Lindsey Sent from my iPhone > On Nov 9, 2022, at 8:25 AM, Timothy Thomas wrote: >=20 > =EF=BB=BF > adding @Lindsey Fancy=20 >=20 >> On Wed, Nov 9, 2022 at 9:17 AM Charles Terlesky wrote: >> Hi All, >>=20 >> This came through the call centre last night from Carol Pawluk. Lindsay, c= an you please provide some background on the billing for this client? >>=20 >> CALL AREA: WinnipegCALL TYPE: Office MessageFIRST NAME: Carol LAST NAME: P= awlukPHONE: 2047938623NOTES: Accountant: wasn'T Aware GSTWas Being Charged. W= e Need Invoicesfor WRHA Reports. Why Aren'T YouDebiting My Husbands and My P= ersonalChecking Account $73.20 and My WRHAAccount $128.40 Which Would Cover t= he201.60 That's Owed? Both of TheseAccounts Are Registered With YourCompany.= When Will These Accounts BeDebited? Please Debit On the 16THIncluding Combi= ned Invoice. I WouldLike an Apology for Not Being ToldAbout GsT.Carole Pollo= ck and Jim Hendersoncpawluk@shaw.ca >>=20 >> --=20 >> Chuck Terlesky B.A., CCPE >> General Manager/Regional Caregiver Ambassador for Canada >> Home Care Assistance Calgary >> Home Care Assistance Winnipeg >> Office Calgary: 403-301-3777 >> Office Winnipeg: 204-489-6000 >> 37 Richard Way SW, Unit 305 >> Calgary, AB. T3E 7M8 >>=20 >> HomeCareAssistanceCalgary.ca >> HCAWinnipeg.ca >> Click Here For Information >> --- >> Read Our Testimonials >> Join Our Newsletter >> We Are Hiring! >>=20 >> Champions of Longevity >=20 >=20 > --=20 > Tim Thomas > Head of Canada Division > Please note my email has changed: > tt@TheKey.com > (514) 591-9387 > TheKey.com --Apple-Mail-0BD2D3AE-D594-4F2B-8AD6-402E9FA02095 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Tim, I copied you and= Ali on the email communication I was having with this client last night, an= d she replied to us all. I'll forward the email from this morning as w= ell. It sounds like phone calls have come in over the last week with billing= inquiries but her ClearCare file isn't updated with how to process the bill= ing, it says that Brian was to follow-up. Lin= dsey Sent from my iPhone On Nov 9, 2022, at 8:25 AM, Timothy Thomas <tt@t= hekey.com> wrote: =EF=BB=BF adding @Lindsey Fancy On Wed, Nov 9, 2022 at 9:17 AM Charles Terlesky <= ; cterlesky@homecareassis= tance.com > wrote: Hi All, This came throug= h the call centre last night from Carol Pawluk. Lindsay, can you please prov= ide some background on the billing for this client? CALL