--0000000000005df243060a0c2b35 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable OK, have you sent a version out to Chris yet? If not please do so. Best, Chen On Fri, Nov 10, 2023 at 2:51=E2=80=AFPM Timothy Thomas wrot= e: > Yes, good catch. > > On Fri, Nov 10, 2023 at 2:46=E2=80=AFPM Chen Xie wrote: > >> Well Vancouver, you're at 5 now, requesting 6 right. GM doesn't count. >> >> On Fri, Nov 10, 2023 at 2:27=E2=80=AFPM Timothy Thomas w= rote: >> >>> Vancouver: 108 clients =3D 5.4, at 6 now requesting 7 (remember we have >>> high concentration of 24/7s) >>> Calgary: 49 clients =3D 2.5, at 3 + Dennis, remaining at 3 for now with >>> Dennis supporting intakes as needed. >>> Winnipeg: 44 clients =3D 2.2, at 2 requesting 3 for cg facing role. >>> Toronto: 114 clients =3D 5.7, at 6 and holding steady with upgrades >>> Montreal: 114 clients =3D 5,7, at 6 and remaining at 6 with new hires t= o >>> replace Dom (on leave) and Desiree moving to TO >>> >>> On Fri, Nov 10, 2023 at 1:16=E2=80=AFPM Chen Xie wrot= e: >>> >>>> Assuming we should have 1 Non-General Manager headcount per 20 Clients >>>> (Monthly Active), will you state in each location how many clients we = had >>>> in October, so we can quickly surmise where we are on track and where = we >>>> are proposing to be slightly heavy? >>>> >>>> Thx >>>> >>>> On Fri, Nov 10, 2023 at 12:30=E2=80=AFPM Timothy Thomas wrote: >>>> >>>>> Hi, >>>>> >>>>> As Canada prepares to shift back to the local leader model I've >>>>> identified a few personnel changes that will ensure we can deliver a = high >>>>> quality, "in person" care model across the country. Here are my >>>>> recommendations for each market. >>>>> >>>>> *Montreal* >>>>> >>>>> Joey will take the lead as General Manager. Wendy Loper has been hire= d >>>>> to replace Dominique Jacobs who remains on a leave of absence for the >>>>> foreseeable future. Desiree Aranjo, who resides in Toronto, will move= to >>>>> that team. We have identified a replacement, Kim McConnel, who can st= art >>>>> asap. Position to be opened in Workday. >>>>> >>>>> Current Model Current Title New Model New Title >>>>> Joey Taylor Regional Solutions Joey Taylor General Manager >>>>> Maria Licoudis Success Maria Licoudis Client Care >>>>> Dominique Jacobs (on-leave) Success Wendy Loper Client Care >>>>> Melissa Caltagirone Staffing Kim McConnel Client Care >>>>> Nikita Moreau Staffing *Dominique Jacobs (on-leave)* *Client Care* >>>>> Carolyn Daoust Ambassador Melissa Caltagirone Staffing >>>>> Desiree Aranjo Solutions Nikita Moreau Staffing >>>>> Total 7 Carolyn Daoust Ambassador >>>>> Total 7 >>>>> >>>>> *Greater Toronto* >>>>> >>>>> Cheryl Cartwright will assume the role of General Manager. I'm >>>>> concerned that she has not bought into the new model and recommend th= at we >>>>> look to upgrade. I would like to use a headhunter to identify a new l= eader >>>>> for Greater Toronto that has experience working in both public and pr= ivate >