--000000000000749b6805ddd222cd Content-Type: multipart/alternative; boundary="000000000000749b6705ddd222cc" --000000000000749b6705ddd222cc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I had another question - if someone calls into the TO office line (416-855-2333) and punches in an ext, does this still go through to TigerTel, the on-call person (depending on need) or to that person's extension directly? With HelpScout, we have access to everyone=E2=80=99s VM messages, so it=E2= =80=99s the responsibility of the after hours and weekend team to check there are no urgent messages left one someone=E2=80=99s VM. Is this the same with 8x8? This was the response from our TigerTel rep, =E2=80=9C *Unfortunately I don= =E2=80=99t have visibility into how the phone system is configured on your end. I would suggest reaching out to the person or team responsible for maintaining your phone system for confirmation on how the routing is configured.=E2=80=9D* Not sure who the best person to address this is. Any insight would be appreciated. With thanks, Taneshia On Fri, Apr 29, 2022 at 10:38 AM Taneshia Persaud wrote: > Good morning all - Happy Friday! > > This is helpful - thank you. > > Taneshia > > *Please note my email has changed:* > Taneshia.Persaud@TheKey.com > > > > *Taneshia Persaud*, RPN, GCP General Manager - Toronto > > (416) 855-2333 ext. 281 > > Mavencare | A Division of Home Care Assistance > (HCA) / Powered by *TheKey * > > This message may contain confidential health information that is > privileged and legally protected from disclosure by the Health Insurance > Portability and Accountability Act of 1996 ("HIPAA"). This information is > intended only for the use of the individual or entity named above. If you > are not the intended recipient, you are hereby notified that reading, > disseminating, disclosing, distributing, copying, acting upon or otherwis= e > using the information contained in this email is strictly prohibited. If > you have received this information in error, please notify the sender > immediately by replying to this email and delete or destroy the related > message. > > > On Fri, Apr 29, 2022 at 10:32 AM Keith Moore wrote: > >> Hello Taneshia, >> >> 8x8 only supports adding contact manually, via Google, or Outlook. >> >> The easiest way I've found is to import them into contacts.google.com, >> then link your Google account via the Contacts settings section of the >> mobile or desktop app. >> Import contacts to Google >> >> 1. On your computer, go to Google Contacts >> . >> 2. At the left, click Import. >> 3. Click Select File. >> 4. Choose your file. >> 5. Click Import. >> >> >> [image: image.png] >> >> On Fri, Apr 29, 2022 at 10:24 AM Isabelle La wrote: >> >>> I have only seen the capability with linking contacts for upload via >>> Google Contacts but I don=E2=80=99t know about Csv - Keith do you know? >>> >>> On Fri, Apr 29, 2022 at 7:19 AM Audra Williams >> audraw@homecareassistance.c