Thanks =0A =0A =0A-------- Original Message -------- =0ASubject: Re: Factu= re/Invoice =0AFrom: Timothy Thomas < tt@homecareassistance.com > =0ADate: Mon, April 03, 20= 17 2:44 pm =0ATo: Allan Smith < aws@= awsmith.ca > =0A =0A Hello Allan, My apologies for missing the rate change. We will definitely apply a = credit of 15 hours at 50 cents. In regards t= o the schedule, I was under the impression that we had added an extra hour = permanently, therefore I'm sorry for the misunderstanding. I will adjust th= e schedule back to finish at 1pm effective immediately. Should you have any other questions, don't hesitate to ask. Regards, Tim On Mon, Apr 3, 2017 at 1:00 PM, < aws@awsmit= h.ca > wrote: Hi Tim.&nb= sp; I hope all is well with you. I just received t= he most recent invoice and would like to take this opportunity to address a= couple of matters. 1. I think we may have m= iscommunicated early on, wrt Conrada's hours. I believe we agreed tha= t she would work 4 hours each day from 9:00 am to 1:00 pm. I think I = approved an exception for the first day but this seems to have been taken a= s a permanent shift change. I would like to have Conrada return to th= e original 4 hour shift, beginning this coming Saturday, April 8th, please.= 2. With this week's invoice (#18188) I note= that the hourly rate has remained at $26.00, although I earlier sent in th= e forms for pre-authorized debit (PAD) and the invoice indicates that the b= ank account will be debited. Please issue a credit for 15 hours at 50= cents per hour, on the next invoice and adjust the rate to $25.50 per hour= going forward. Thanks, Allan -------- Original Message -------- Subject: Factur= e/Invoice From: "Home Care Assistance" < infomtl@homecareassistance.co m= > Date: Mon, April 03, 2017 12:22 pm To: < aws@awsmith.ca > To Anthony Smith : V= otre facture est ci-jointe. Merci de faire affaire avec nous. Nous = l'appr=C3=A9cions beaucoup. ------------------------------ ----= -------------------------- -------- Your invoice is attached. Thank you for your business - we appreciate it very much. Soins =C3=A0 Domicile / Home Care Assistance (Montr=C3=A9al) Inc. = 4464 Ste. Catherine Ouest Westmount, Quebec H3Z 1R7 T: 514 9= 07 5065 - Fax: 514 907 5067 -- Timothy Thomas <div style=3D"margin:0cm 0cm 0.0001pt;font-size:12pt;font-fa= mily:'Times N