--Apple-Mail-DDAE9EAC-0B7F-4B75-81E0-01BC81D31A34 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi please send me a name for each of you. Thanks Sent from Angie's iPhone Begin forwarded message: > From: Erica Smith > Date: April 11, 2022 at 2:49:31 PM EDT > To: Angie Markwell , David Durbin , Aileen Ruffin , Chen Xie = , Melissa Reyes > Cc: Shadi Gholizadeh , Katie Buell > Subject: Care Management Advisory Board >=20 > =EF=BB=BF > Hi All, >=20 > As we continue to work to improve TheKey's approach to care management, Sh= adi and I would like to create an 'Advisory Board' of strong, forward thinki= ng Client Care Managers. Our hope is that this board will not only provide f= eedback on the realities of the role, but also work with us alongside the te= chnology teams to ensure future development efforts are scalable and helpful= .=20 >=20 > If you could please nominate one CCM from your division, we would be grate= ful. I anticipate the commitment to be no more than 1-2 hour long meetings p= er month.=20 >=20 > Angie - a little more specific ask for your division: 1 RN CCM from a regu= lated state and 1 CCM from Canada, so we have appropriate representation.=20= >=20 > Please let me know if there are any questions.=20 >=20 > Best,=20 > Erica >=20 > --=20 > Erica Smith > Head of Client Experience > Please note my email has changed: > erica@thekey.com > 626-483-5698 > TheKey.com > =20 --Apple-Mail-DDAE9EAC-0B7F-4B75-81E0-01BC81D31A34 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi please send me a name for each of you. T= hanks Sent from Angie's iPhone Begin forwarded message: From: Erica Smith <erica@thekey.com> Date: A= pril 11, 2022 at 2:49:31 PM EDT To: Angie Markwell <angie.markw= ell@thekey.com>, David Durbin <david.durbin@thekey.com>, Aileen Ruf= fin <aruffin@thekey.com>, Chen Xie <chen@thekey.com>, Melissa Re= yes <melissa.reyes@thekey.com> Cc: Shadi Gholizadeh <shad= i@thekey.com>, Katie Buell <kbuell@thekey.com> Subject: Care Management Advisory Board =EF=BB=BF Hi All, As we continue to work to improve TheKey's approach to care management= , Shadi and I would like to create an 'Advisory Board' of strong, forward th= inking Client Care Managers. Our hope is that this board will not only provi= de feedback on the realities of the role, but also work with us alongside th= e technology teams to ensure future development efforts are scalable and hel= pful. If you could please nominate one CCM fr= om your division, we would be grateful. I anticipate the commitment to b= e no more than 1-2 hour long meetings per month. Angie - a little more specific ask for your division: 1 RN CCM from= a regulated state and 1 CCM from Canada, so we have appropriate representat= ion. Please let me know if there are any ques= tions. Best, Erica -- Erica Smith Head of Client Experience Please note my