--000000000000774bfe05ece3ed51 Content-Type: text/plain; charset="UTF-8" Can you send us a picture of the receipt so we can get back to the client? On Mon., Nov. 7, 2022, 11:51 a.m. Brian Boxall, wrote: > Receipt shows $24.95 pre taxes. > > On Mon, Nov 7, 2022 at 9:36 AM Timothy Thomas wrote: > >> What did you pay brian? >> >> On Mon, Nov 7, 2022 at 10:25 AM Cheryl Cartwright >> wrote: >> >>> It doesn't make sense the box says 8 dollars. Tim do you want to respond >>> back to her or do you want me to? >>> >>> I think it's important to highlight gloves have never been 8 dollars and >>> we have no idea why a box would say that but I'm having a hard time >>> believing that. >>> >>> On Mon., Nov. 7, 2022, 11:22 a.m. Brian Boxall, >>> wrote: >>> >>>> I submitted a receipt. >>>> >>>> I bought them from Med Supply,and invoiced the exact amount we paid. >>>> >>>> >>>> >>>> On Mon, Nov 7, 2022 at 9:14 AM Cheryl Cartwright >>> ccartwright@thekey.com> wrote: >>>> >>>>> Brian do we have a receipt for these? It seems unlikely a box of >>>>> nitrile or latex gloves was purchased for 8 dollars. We will need to see >>>>> the box and the receipt I think. >>>>> >>>>> >>>>> >>>>> On Mon., Nov. 7, 2022, 10:24 a.m. Cheryl Cartwright, >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> I don't know anything about it. For our clients we typically don't >>>>>> have a surcharge or premium. Perhaps it was typo? Gloves are never 8 >>>>>> dollars though. 28 is actually fairly typical. Where would you ever find a >>>>>> box of gloves for 8 bucks? >>>>>> >>>>>> On Mon., Nov. 7, 2022, 10:11 a.m. Timothy Thomas, >>>>>> wrote: >>>>>> >>>>>>> Did we charge 28 for this? >>>>>>> >>>>>>> ---------- Forwarded message --------- >>>>>>> From: 'Maureen Ferley' via Winnipeg >>>>>> > >>>>>>> Date: Fri, Nov 4, 2022 at 8:39 PM >>>>>>> Subject: Overcharge >>>>>>> To: >>>>>>> >>>>>>> >>>>>>> Hello, >>>>>>> >>>>>>> Irene Ferley was charged over $28 for a box of gloves that say $8 on >>>>>>> them. Please look into this outrageous charge. >>>>>>> >>>>>>> Regards, >>>>>>> Maureen Ferley for Irene Ferley >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Tim Thomas >>>>>>> Head of Canada Division >>>>>>> *Please note my email has changed:* >>>>>>> tt@TheKey.com >>>>>>> (514) 591-9387 >>>>>>> TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>> >>>> >>>> -- >>>> Brian Boxall >>>> Client Success Manager >>>> Home Care Assistance of Winnipeg, MB >>>> *Calgary Office: *403-301-3777 >>>> *Winnipeg Office: *204-489-6000 >>>> 10B-1700 Corydon Avenue >>>> >>>> Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) >>>> >>>> >>>> Join Our Newsletter >>>> >>>> >>>> >>>> Champions of Longevity >>>> >>> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > > > -- > Brian Boxall > Client Success Manager > Home Care Assistance of Winnipeg, MB > *Calgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > 10B-1700 Corydon Ave