--0000000000000d2d43060f3e8f33 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Warm regards, Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The Key Calgary Office number: (403) 301-3777 Winnipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Thu, Jan 18, 2024 at 1:52=E2=80=AFPM Timothy Thomas wrot= e: > He likely called the old HCA 1866-4-LiveIn number which routes to frax. I > will trace the call to see. > > On Thu, Jan 18, 2024 at 3:40=E2=80=AFPM Shawntel Sousa wrote: > >> Hi, I thought that we weren=E2=80=99t using fax. How do our clients that= call end >> up getting to them? >> >> Warm regards, >> Shawntel Sousa, LPN >> Client Success Manager >> Home Care Assistance/The Key >> >> Calgary Office number: (403) 301-3777 >> Winnipeg Office Number: (204) 489-6000 >> Mobile number: (403) 305-6588 >> >> >> ---------- Forwarded message --------- >> From: >> Date: Thu, Jan 18, 2024 at 1:34=E2=80=AFPM >> Subject: Frax | HCA CN CLG | Message/Transfer | Michael Frost >> To: >> >> >> Hello, >> >> Frax received a call for your business. I had the pleasure of speaking >> with the following Guest. If you have any questions, please contact >> Leader@FraxOutsourcing.com. >> >> *Frax Code: * HCA CN CLG >> *Date of Call: * 1/18/2024 >> *Time of Call: * 2:28 PM CST >> *Guest Name: * Michael Frost >> *Guest Phone #: * (368) 995-5114 >> *Callback Phone #: * (368) 995-5114 >> >> *Call Notes: * Called and asked for Chantel as he is responding to an >> email he received from her. I reached out to the office and Pam answered >> and let me know that Chantel is not currently available. Pam sent Chante= l a >> message with Michael's information. Michael disconnected before I could = let >> him know that we have sent a message to Chantel to follow up with him. >> *Transfer Outcome: * I did not make an outbound call >> >> Thank you, >> Sedalia >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000000d2d43060f3e8f33 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you=C2=A0 Warm regards, Shawntel Sousa, LPN Client Success Manager Home C= are Assistance/The Key Calgary Office number: (403) 301-3777 Winn= ipeg Office Number: (204) 489-6000 Mobile number: (403) 305-6588 On Thu, Jan 18, 2024 at 1:52=E2=80=AFPM Timot= hy Thomas < tt@thekey.com > wrote:= He likely called the old HCA 18= 66-4-LiveIn number which routes to frax. I will trace the call to see. On Th= u, Jan 18, 2024 at 3:40=E2=80=AFPM Shawntel Sousa < ssousa@thekey.com > wrote: Hi, I thought that we weren=E2=80=99t using fax. How= do our clients that call end up getting to them? Warm regards, = Shawntel Sousa, LPN Client Success Manager Home Care Assistance/The = Key Calgary Office number: (403) 301-3777 Winnipeg Office Number:= (204) 489-6000 Mobile number: (403) 305-6588 =