--000000000000bb0ed3060bb1aa7e Content-Type: multipart/alternative; boundary="000000000000bb0ed2060bb1aa7d" --000000000000bb0ed2060bb1aa7d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Chuck, the refund has been entered into NS On Mon, Dec 4, 2023 at 11:01=E2=80=AFAM Chuck Terlesky wrote: > Hi Lauren, > > The refund is complete. Please see the attached tracking number. > > Thanks, > Chuck > > On Mon, Dec 4, 2023 at 8:39=E2=80=AFAM Lauren Ada = wrote: > >> Yes, that is the correct client. Once you complete the refund, I will >> enter the refund into NS. Can you provide some sort of tracking number w= ith >> the refund so I can use it to track back if ever needed? If not, I will >> make do >> >> On Mon, Dec 4, 2023 at 10:24=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> Hi Lauren, >>> >>> Just confirming with you that the refund was processed for Indrakeshari= . >>> >>> Regards, >>> Chuck >>> >>> On Fri, Dec 1, 2023 at 2:03=E2=80=AFPM Shawntel Sousa wrote: >>> >>>> Hi Chuck, >>>> >>>> Please send the refund asap, I have spoke to the son and he is looking >>>> for the EMT - I told him the password would be Calgary with a capital = C >>>> >>>> *Thank you,* >>>> >>>> *Shawntel Sousa, LPN* >>>> >>>> Client Success Manager >>>> >>>> >>>> Direct: 403-305-6588 Calgary Office: 403-301-3777 Vancouver Office: >>>> 778-279-3634 >>>> >>>> *TheKey.ca * >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> On Fri, Dec 1, 2023 at 12:02=E2=80=AFPM Chuck Terlesky >>>> wrote: >>>> >>>>> Thanks for the update - Once Luren or Shawntel communicates with the >>>>> client - please let me know, and I will process the refund through >>>>> etransfer. >>>>> >>>>> Thanks, >>>>> Chuck >>>>> >>>>> On Fri, Dec 1, 2023 at 11:51=E2=80=AFAM Lauren Ada >>>>> wrote: >>>>> >>>>>> I have not communicated with anyone regarding this, I am covering fo= r >>>>>> Vashon while he is out to get this resolved. The total amount that n= eeds to >>>>>> be refunded is $2,866.65 >>>>>> >>>>>> On Fri, Dec 1, 2023 at 1:45=E2=80=AFPM Shawntel Sousa >>>>>> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> I can ask them once we sort out the details if they are even aware >>>>>>> that this happened and that we will be providing a refund. Once I h= ave told >>>>>>> details I can let them know the refund method and how to accept it. >>>>>>> >>>>>>> Warm regards, >>>>>>> Shawntel Sousa, LPN >>>>>>> Client Success Manager >>>>>>> Home Care Assistance/The Key >>>>>>> >>>>>>> Calgary Office number: (403) 301-3777 >>>>>>> Winnipeg Office Number: (204) 489-6000 >>>>>>> Mobile number: (403) 305-6588 >>>>>>> >>>>>>> >>>>>>> On Fri, Dec 1, 2023 at 10:59=E2=80=AFAM Chuck Terlesky >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Lauren, >>>>>>>> >>>>>>>> Do you know if someone told the client that there was an >>>>>>>> overpayment? >>>>>>>> >>>>>>>> Shawntel - will the client take an etransfer for the refund? The >>>>>>>> max I can send is 3k daily. Lauren, can you confirm the total amou= nt you >>>>>>>