----==_mimepart_66c62560add2c_1e83fc3b6af07bc134404d5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Diane, We were reviewing the account for Bessie Harris for the cre= dits of the mileage from 7/5 and 7/26. Are you aware that the client curr= ently has an overdue balance of $24,055.55? The oldest open invoice is no= w at 63 days past due. Although the credit of the mileage is small, we re= ally shouldn't be issuing this client any credits until the account gets = brought up to date. Does your office know of the status of her paymen= ts? Any help would be appreciated. Thank you! =E2=80=8B = = On Fri, 16 Aug at 5:09 PM , Alexis Parrish wrote= : = = Hi=C2=A0Diane,=C2=A0 = = Thank you for your email we are working on your request. = = = = = = Thanks,=C2=A0 = = Alexis Parrish = = = = = Alexis Parrish Billing Help Desk Billing@thekey.com 866-226-1702 = = = = = = On Fri, 16 Aug at 9:20 AM , Diane Mockenhaupt wrote: Good Morning, Please credit Chicago client B= essie Harris for two duplicate mileage=C2=A0charged = 7/6 - 8 miles for $5.36 = 7/26 - 39 miles for $26.13 = = Thank you, = Diane = -- = Diane Mockenhaupt = General Manager, Chicago Office = Please note my email has changed: = dmockenhaupt@TheKey.com = (224) 808-0607 = (847) 853-7777 = TheKey.com ----==_mimepart_66c62560add2c_1e83fc3b6af07bc134404d5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Diane, We were reviewing the account for Bessie Harris for the = credits of the mileage from 7/5 and 7/26. Are you aware that the client c= urrently has an overdue balance of $24,055.55? The oldest open invoice is= now at 63 days past due. Although the credit of the mileage is small, we= really shouldn't be issuing this client any credits until the account ge= ts brought up to date. Does your office know of the status of her payments? Any= help would be appreciated. Thank you! =E2=80=8B On Fri, 16 Aug at 5:09 PM , Alexis Parrish &= lt;billing@thekey.com> wrote: Hi=C2=A0Diane,=C2=A0 Thank you for your email we are working on your request.= Thanks,=C2=A0 Alexis Parrish Alexis Parrish Billing Help Desk Billing@thekey.com 866-226-1702 On Fri, 16 Aug at 9:20 AM , Diane Mockenhaup= t <dmockenhaupt@thekey.com> wrote: Good Morning, Please credit = Chicago client Bessie Harris for two duplicate mileage=C2=A0charged 7/6 - 8 miles for $5.36 7/26 - 39 miles for $26.13 Thank you, Diane -- <table cellpadding=3D"0" cellspac= ing=3D"0" border=3D"0" style=3D"border-coll