--0000000000008b4afa0618eae7e8 Content-Type: multipart/alternative; boundary="0000000000008b4af80618eae7e7" --0000000000008b4af80618eae7e7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, Anastacis - Thank you so much for getting these updated and sharing the links. We can mass distribute them on our end if needed. Since we have a custom invite for our French clients, does this need to be updated as well? On Mon, May 20, 2024 at 1:49=E2=80=AFPM Anastacis Christoforidis wrote: > Good afternoon Alyson, > > > > Please be aware that it is currently a holiday in Canada and our CS team > is unavailable to follow up on your request for this customer facing > content. Regrettably, Support does not own this piece of content, and > we=E2=80=99re waiting on them to get back in the office so we can review = why > they=E2=80=99re not working. > > > > If the Vidyard URLs change- I would need to update your invitations to th= e > new URLs, meaning that any invitations currently sent out will not work, = as > we do not have the ability to update emails that have already been sent o= ut. > > > > I=E2=80=99ll have another update for you as soon as I am able to follow u= p with > our CS team. > > > > > > Please let me know if you have any further questions. > > > > *Anastacis Christoforidis |* Support Engineer > > > > *Tel: *866-999-VPAY(8729) > *Email: *anastacis.christoforidis@versapay.com > > > > *Web: *versapay.com > > > *Make customers happy.* *Get paid faster.**=E2=84=A2* *Click to find out = how. > * > > For real-time updates on our service, visit *Versapay Status > * > > > > This message contains confidential information and is intended only for > the individual named. If you are not the named addressee, you should not > disseminate, distribute or copy this email. Please notify the sender > immediately by email if you have received this email by mistake and delet= e > this email from your system. > > > > *From:* Alyson Rohane > *Sent:* Monday, May 20, 2024 3:27 PM > *To:* Andrea Liew ; Mark Brady mark.brady@versapay.com>; Anastacis Christoforidis anastacis.christoforidis@versapay.com>; Adeel Shahid adeel.shahid@versapay.com> > *Cc:* Timothy Thomas ; Lito Delapena lito.delapena@thekey.com>; Laszlo Kovacs ; > eclark@thekey.com > *Subject:* [External Sender] Re: You're Invited!- Versapay Invitation > Links and Videos Broken > > > > Hello, Versapay team - > > > > Following up here again. We went live with the final 5 Canada locations > last Wednesday (5/15) and our customers are trying to access the videos i= n > the invite link to learn how to use Versapay. However, the video link is > not working. > > > > Can you please provide an update on how we can get this fixed for any > future invites as well as a working link we can provide our already > integrated customers? The sooner the better would be really helpful and > greatly appreciated. > > > > Thank you! > > > > On Fri, May 17, 2024 at 3:50=E2=80=AFPM wro