--Apple-Mail-CBBC923A-0AEE-4B3C-9651-3D08A14A77FC Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you, Joey, I spoke to the Son today, w= e will add the phone number, but he does not need or want any more care for n= ow. He said his dad slept well, he doesn=E2=80=99t need any more shifts. I t= old everyone that next time he calls, we need to put a minimum amount of hou= rs on the contract. Maria Licoudis RN C= lient Success Manager 514-907-5065 TheKey.ca = = On Sep 23, 2024, at 7:55=E2=80=AFPM, Joey Taylor <joey.ta= ylor@thekey.com> wrote: =EF=BB=BF Good Evening, Looks lik= e this client was started over the weekend. As you can see below, the credit= card information is incomplete. Can we send a new form to the client's son a= nd make sure it is filled out ASAP @Cher= yl Cartwright @Maria Licoudis @Melissa Caltagirone I add= ed the emergency contact information in ClearCare but I am missing the son's= phone number on the account. Please add it. @Cheryl Cartwright @Timothy Thomas &n= bsp;I don't see this clients 2nd oppertunity (existing client) in S= alesForce . Looks like it was just reactivated in Clearcare. It was only 1 s= hift so not sure if it matters or if we want to do it properly. = If they do ever require care again, I suggest a 5K deposit. Last time when I= was on-call, they did the same thing where they called for "urgent" ca= re and cancelled after 1 shift. Thank you. Joey Taylor Directeu= r G=C3=A9n=C3=A9ral/ General Manager <span style=3D"font= -size:12pt;font-family:Arial;color:rgb(14,38,45);background-color:transparen= t;vertical-align:baseline;white