Resolved: ClearCare missed clock-in notification emails are not being sent to CareGivers

--00000000000012577d061e8c23ab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning All, Current Status: TheKey=E2=80=99s IT team is reporting that the ClearCare mi= ssed clock-in notification email issue has been resolved. Action: No further action is necessary. Kind Regards, Mike On Wed, Jul 31, 2024 at 9:17=E2=80=AFAM Mike Conner wrote: > Good morning All, > > Current Status: The Call Center has reported that ClearCare missed > clock-in notification emails are not being sent to CareGivers. As a resul= t, > the Call Center is unable to follow up with CareGivers who have missed > shifts. > > Action: TheKey=E2=80=99s IT team is investigating the issue and is workin= g with > the vendor to resolve the issue as quickly as possible. > > Impact: All TheKey branded branches are affected by this issue, except > for Central LA. > Next Update: The next update will be provided at 12 PM EST, or earlier if > the issue is resolved. > > Kind Regards, > Mike > --00000000000012577d061e8c23ab Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Al= l, Current Status: TheKey=E2=80=99s IT team is reporting that the C= learCare missed clock-in notification email issue has been resolved.=C2=A0 Action: No further action is necessary. Kind Regards, Mike = On Wed, Jul 31, 2024 at 9:17=E2=80=AF= AM Mike Conner &lt; noreply_i= talerts@thekey.com &gt; wrote: Good morning All, Current Status: <span style=3D"font-size:11pt;font-family:Arial,san= s-serif;font-variant-numeric:norma