--Apple-Mail-1011B1F3-4260-4F45-8215-4DA5CCFABD7A Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi T= imothy, Email below went to my junk. Was loo= king for something for your father and saw it. Thanks Dom Begi= n forwarded message: From: karene dick <hot_trini@live.ca> Date: April 3,= 2023 at 6:42:09 PM EDT To: djacobs@thekey.com Subject: issue regarding when I was sick =EF=BB=BF Subject: issue regarding when I was sick =EF=BB=BF @font-face { font-family: "Cambria Math"; } @font-face { font-family: Calibri; } p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm; font-size: 11pt; fon= t-family: Calibri, sans-serif; } a:link, span.MsoHyperlink { color: blue; text-decoration: underline; } .MsoChpDefault { } @page WordSection1 { size: 612pt 792pt; margin: 72pt; } div.WordSection1 { page: WordSection1; } Hi Dominique, I just wan= ted to bring to your attention an issue that occurred to me mostly recently.= Last month I fell sick and inform one of your staff member at that time it w= as Mina who answered the phone that I was not feeling well. Her respond was why didn=E2=80=99t you call me yesterday .But it was not only what she s= aid but how she said it. I happen to put her on speaker as the connect= ion was not clear, It happen that my husband overheard her being very rude a= nd very sudden , as though I should have called in advance as though I knew I was going to be sick. I Had to reassur= e her it was my intend to go to work that morning but I woke up really not f= eeling well. After my husband tried reassuring her we don=E2=80=99t plan to b= e sick but it can just happen, it only then she apologize and was nice and caring towards me. It so happen i= t occurred last year when I was not well at all and I woke up very sick and c= alled in again speaking to Mina and I was told to wear a mask and go t= o work and excuse myself if I had to cough. Not long after I was in torch with Dominique and she inform me that I shoul= dn=E2=80=99t be there and to immediately to leave and she would find a repla= cement which so happen to have just left , as she worked the night shift. I m= ust say I really don=E2=80=99t look forward to getting sick as nobody does as even so having to have this conversation w= ith this staff member referring to Mina. Must I say Dominique didn=E2=80=99t= make me feel this way but rather check up on me and showed more compassion a= nd love. Thank you Karene Dick. Sent from Mail for Windows = --Apple-Mail-1011B1F3-4260-4F45-8215-4DA5CCFABD7A--