--0000000000001730ca05f9dfc9ca Content-Type: text/plain; charset="UTF-8" Hi All! Thank you for providing us with your live-in clients and caregivers. We understand the importance of ensuring that the transition is seamless and we are committed to making sure that there is minimal disruption to the current client and caregiver. To determine the level of risk involved in this transition, we need to weigh the pros and cons of disrupting the current system versus turning on the new system for all clients moving forward. We are aware that timing is critical in implementing this change to avoid any issues with the ClearCare system. Furthermore, we understand that there may be a need for new documents and messaging to be created. Please know that we are taking this matter seriously and will work closely with you to ensure that this transition is as smooth and successful as possible. *Here is the proposed alignment for your areas:* Massachusetts we will move to 13 (align the agreement like MD) - May 1? RI will be 13 - currently no live-ins - need Client Consent Agreement - May 1? CT is 10 and will evaluate the few at 13 to see if we can adjust them to 10 (align agreement like MD) - May 1 Illinois we will move to 13 - May 1 Maryland/DC we will move to 13 - May 1 Virginia would like to move to 13 (update agreement from 14 to 13) - May 1? Pennsylvania we will move to 10 (align caregiver agreements to all 10) - May 1 Wisconsin we will move to 13 (update agreement from 14 to 13) - May 1? NY we will remain at 13 due to all the licensing challenges we can re-evaluate later - no change NJ we will move to 10 - May 1? Best, -- Audra Williams Director, Divisional Operations *Please note my email has changed:* audraw@TheKey.com (425) 757-7027 TheKey.com [image: TheKey] --0000000000001730ca05f9dfc9ca Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All! Thank you for providing us w= ith your live-in clients and caregivers. We understand the importance of en= suring that the transition is seamless and we are committed to making sure = that there is minimal disruption to the current client and caregiver. To determine the= level of risk involved in this transition, we need to weigh the pros and c= ons of disrupting the current system versus turning on the new system for a= ll clients moving forward. We are aware that timing is critical in implemen= ting this change to avoid any issues with the ClearCare system. Furthermore= , we understand that there may be a need for new documents and messaging to= be created. Please know that we are taking this matter seriously and will work closel= y with you to ensure that this transition is as smooth and successful as po= ssible. Here is the proposed alignment for your areas= : Massachusetts w= e will move to 13 (align the agreement like MD) - May 1? RI will be 13 = - currently no live-ins - need Client Consent Agreement - May 1? = CT is 10 and will evaluate=C2=A0the few at 13 to see if we can