Fwd: Fwd: Gareau Jacques - Montreal HCA / The Key - Overdue Invoices - Please Respond by 5.2.2024 - [#870306]

From
Lito Delapena <collectionsteam@thekey.com>
To
tt@thekey.com, joey.taylor@thekey.com, michelle.hudgins@thekey.com
Date
Thu, 18 Jul 2024 13:37:47 +0000
Folder
INBOX
----==_mimepart_66991aab7248_1eb3f8b9d0a8ecc988974ef Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Tim and Joey, We are working through the payment for clien= t 158628 Jacques Gareau, a previous ticket inquiry John was working on ha= s the approval to only charge the client $1000 services due to our CG sle= eping. John provided Jean the etransfer@thekey.com email address to direc= t the funds to but Jean has advise via the email below: Jacque= s Gareau =C2=A0reported via email 3 days ago=C2=A0(Mon, 15 Jul 2024 a= t 11:56 AM) =C2=A0 To:"John Janiga" = Hello John, We need to send the interact the same way we did for Jo= ey Taylor. So please provide me the e-mail for the transfer...Desjardins= does not accept=C2=A0etransfer@thekey.com=C2=A0thank you. Sincerely, = JFG Lito Delapena Manager=C2=A0Customer Contact & Collections Ce= nter = = On Mon, 15 Jul at 2:56 PM , Jacques Gareau wro= te: = Hello John, = We need to send the interact the same way we did for Joey Taylor. = So please provide me the e-mail for the transfer...Desjardins does = not accept etransfer@thekey.com thank you. = Sincerely, = JFG = =C2=A0 = = = = = = De=C2=A0: JEAN-FRAN=C3=87OIS =C3=80=C2=A0: John Date=C2=A0: mardi 30 avril 2024 5:23 PM EDT Objet=C2= =A0: Re: Gareau Jacques - Montreal HCA / The Key - Overdue Invoices - Ple= ase Respond by 5.2.2024 = = Allo John, = The only Interact transfer that was done from my father's account to you= = was for Joey Taylor on the 8th of February for $1480. = Before that,you were invoicing my current agency(for the past five years= ) = Domicile Sant=C3=A9. = After,it seems that we have never received any other invoices from you. = Sincerely, = JFG = =C2=A0 = =C2=A0 = = = = = = De: John =C3=A0: JEAN-FRAN=C3=87OIS Envoy=C3=A9: mardi 30 avril 2024 12:39 PM EDT Sujet : Re: Gare= au Jacques - Montreal HCA / The Key - Overdue Invoices - Please Respond b= y 5.2.2024 = Thank you Jean for your reply and for your assistance in this matter.=C2= =A0 =C2=A0 = Best=C2=A0regards,=C2=A0 = = = = = John Janiga Senior Accounts Receivable Specialist john.janiga@thekey.com = 408-647-7538=C2=A0 = = TheKey.com = = = =C2=A0 = = = = = = = = = On Tue, Apr 30, 2024 at 12:34=E2=80=AFPM JEAN-FRAN=C3=87OIS GAREAU wrote: = = = = Hi John, = This is news to me...I have never received these invoices. = I know I have paid some in the past,I will have to look at = the file which is at the accountant for the Income Taxes. = Thanks, = JF = =C2=A0 = = = = = = = De=C2=A0: John =C3=80=C2=A0: jfgareau ; info Date=C2=A0: mardi 30 avril 202= 4 10:57 AM EDT Objet=C2=A0: Gareau Jacques - Montreal HCA / The Key - Ove= rdue Invoices - Please Respond by 5.2.2024 = = Hello Jean, = =C2=A0 = =C2=A0Our records indicate the attached invoices are outstanding. Please= let us know the status of payment so we may update our records according= ly. = =C2=A0 = Please contact me directly with any questions or concerns at 408-647-753= 8. = =C2=A0 = Total Ove