Re: Clearcare Holidays

From
Roxana Cruz <rcruz@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Clearcare Support Team <clearcaresupport@thekey.com>, Amy Freeman <afreeman@thekey.com>
CC
Joey Taylor <joey.taylor@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>
Date
Wed, 21 Feb 2024 14:51:34 -0800
Folder
INBOX
--000000000000234a5a0611ec2ca8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI - I found out that all ClearCare had an issue with this CA holiday - even though the holiday is in ClearCare, ClearCard did not calculate. Unfortunately this means that, if there was a shift on the 19th, it will need to be manually adjusted to bill and pay at 1.5x +Amy Freeman for awareness. On Wed, Feb 21, 2024 at 11:10=E2=80=AFAM Roxana Cruz wro= te: > Hey Tim! > > We can add/update holidays by request - You can send those +Clearcare > Support Team > > Thank you. > > On Wed, Feb 21, 2024 at 10:52=E2=80=AFAM Timothy Thomas w= rote: > >> Hi Roxana, >> >> Who administers the holiday calendars in Clearcare for Canada? This past >> Monday's holiday was not entered. Thankfully we caught it in time, but m= y >> GMs don't have admin access to update the holiday dates. >> >> Thanks! >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > Roxana Cruz > Digital Implementation Manager > * Please note my email has changed: * > rcruz@thekey.com > 510-542-0223 > TheKey.com > [image: TheKey] > --=20 Roxana Cruz Digital Implementation Manager * Please note my email has changed: * rcruz@thekey.com 510-542-0223 TheKey.com [image: TheKey] --000000000000234a5a0611ec2ca8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable FYI - I found out that all ClearCare had an issue with thi= s=C2=A0CA holiday - even though the holiday is in ClearCare, ClearCard did = not calculate. Unfortunately this means that, if there w= as a shift on the 19th, it will need to be manually adjusted to bill and pa= y at 1.5x=C2=A0 +Amy = Freeman =C2=A0for awareness.=C2=A0 On Wed, Feb 21, 2024 at 11:1= 0=E2=80=AFAM Roxana Cruz &lt; rcruz@thek= ey.com &gt; wrote: Hey Tim!=C2=A0 We can add/update= =C2=A0holidays=C2=A0by request - You can send those=C2=A0 +Clearcare Support Team =C2=A0= Thank you.=C2=A0 On Wed, Feb 21, 2024 at 10:= 52=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Hi Roxana, Who ad= ministers the holiday calendars in Clearcare for Canada? This past Monday&#= 39;s holiday was not entered. Thankfully we caught it in time, but my GMs d= on&#39;t have admin access to update the holiday=C2=A0dates.=C2=A0 Thanks! -- = Tim Thomas Head of Canada Div= ision Please note my email has changed: = <a href=3D"mailto:tt@thekey.com" title=3D"Create new email to T= im Thomas" style=3D"co

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