--Apple-Mail=_59E64A2E-6495-483B-9B66-0B43AD432149 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=us-ascii Tim, Great teamwork here with Taylor. Best regards, Matt =20 > Begin forwarded message: >=20 > From: Taylor Cleland > Subject: Re: Urgent SOC at The Williamsburg > Date: October 12, 2022 at 1:59:22 PM EDT > To: Poulami Shah > Cc: Amanda Ilines , Amrita Veena = , Meera Ladani , Joey = Taylor , Cheryl Cartwright = , Matt Vijayan >=20 > Received the client documents from Robert and will push the lead = through salesforce to clear care now. >=20 > Poulami- Robert's phone number is 289-242-4224, for you to connect and = gather more care details. Under the chatter section in salesforce, = Amanda had included some of the initial notes on care.=20 >=20 > Taylor Cleland | Client Solution Manager >=20 > Home Care Assistance=20 > 70 Richmond St. E | Toronto, ON M5C 1N8 > Phone: 416- 488- 8777 ext. 1 > tcleland@thekey.com > www.torontohomecareassistance.ca = =20 >=20 >=20 >=20 > On Wed, Oct 12, 2022 at 12:47 PM Poulami Shah > wrote: > Amazing work Taylor!=20 > Please let me know if I could do a phone assessment today or any other = day in this week, alternatively you can forward me all the information = about her and I can work on the care plan. I am working on getting the = care team in place. > Also let me know when it's pushed through salesforce. >=20 > Best regards, > Poulami Shah (Pauli) > Client Success Manager > Home Care Assistance=20 > Serving Oakville, Mississauga, Burlington, Waterloo & Wellington = region > 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 289-412-1441=20 > 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 >=20 >=20 > Champions of Aging Well > www.Ho = me = Care = Assistance = Waterloo = .ca = > www.HomeCareAssistanceGuelph.ca > www.HomeCareAssistanceOakville.ca > www.HomeCareAssistanceMississauga.ca >=20 >=20 > Visit our Website = > Read our Mission = > Balanced Care Method = >=20 > On Wed, Oct 12, 2022 at 12:36 PM Matt Vijayan > wrote: > Great job Taylor for 12 hours straight shifts. This is not an easy = feat. >=20 > Best regards, >=20 > Matt > =20 > Matt Vijayan, B.Sc., MBA, CCPE > Director of Sales, Canada > Please note my email has changed: > mvijayan@TheKey.com >=20 > TheKey.com > >=20 > On Wed, Oct 12, 2022 at 12:33 PM Taylor Cleland > wrote: > Spoke with Robert, he is on board for Monday to Sunday 8 am to 8 pm to = start.=20 >=20 > He is on his way home now and will be sending me the client documents. = If we can move forward with assigning a care team, as he does want to = start this evening. He is extremely concerned about Doreen and mentioned = if we can't start right away he may need to send her to hospital. >=20 >=20 > Taylor Cleland | Client Solution Manager >=20 > Home Care Assistance=20 > 70 Richmond St. E | Toronto, ON M5C 1N8 > Phone: 416- 488- 8777 ext. 1 > tcleland@thekey.com > www.torontohomecareassistance.ca = =20 >=20 >=20 >=20 > On Wed, Oct 12, 2022 a