--0000000000001ae0c605e6d87e9b Content-Type: text/plain; charset="UTF-8" Please find the completed service failure form for the 2 LPN positions for Brightwater Senior Living of Linden Pointe in Wpg. Thank you, ---------- Forwarded message --------- From: Google Forms Date: Mon, Aug 22, 2022 at 1:15 PM Subject: Referral Account At Risk To: [image: Google Forms] Thanks for filling out Referral Account At Risk Here's what was received. Referral Account At Risk Your email (*cindy.skulsky@thekey.com *) was recorded when you submitted this form. Your Full Name * Cindy Skulsky Client Name * Brightwater Senior Living of Linden Pointe Office Location of Client * Winnipeg URL to Client Person Account/Opportunity in Salesforce * https://homecareassistance.lightning.force.com/lightning/o/Opportunity/list?filterName=00B5e00000L6prgEAB Referral Account Name (exactly as it reads in Salesforce) * LPN #1 and LPN #2 Start of Care Date (or Anticipated Start of Care): * MM 08 / DD 15 / YYYY 2022 Date of Service Failure * MM 08 / DD 22 / YYYY 2022 Stated Animal Kingdom from Opportunity Record * Bee Cheetah Turtle Elephant Client Response to Service Failure * Lowered hours Pausing service Potentially ending service Ended service Other: Describe the details around the Service Failure: * HCA-WPG has been unable to recruit good candidates for the 2 LPN positions so far. What intervention has been done or planned? * increased hourly rate to $35/hr and signing bonus of $1,000 for both LPN positions. Is this the 1st Service Failure that this Referral Partner has experienced? * Yes No Please choose which best describes our chances of recovery with your referral partner relationship? * "Yellow" being recoverable with an intervention "Orange" being the relationship is damaged with a possibility of repair "Red" being the Referral Account will no longer be referring Has this been brought to the attention of your Operational Leader? * Yes No Create your own Google Form Report Abuse *Cindy Skulsky, BSc, RN* Home Care Liaison Business Development www.HomeCareAssistanceWinnipeg.ca cell: 204-688-6960 email: *cindy.skulsky@homecareassistance.com * *Champions of Aging Well* --0000000000001ae0c605e6d87e9b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Please find the completed service failure form for the 2 L= PN positions for Brightwater Senior Living of Linden Pointe in Wpg. Tha= nk you, ---------- Forwarded message --------- From: Google Forms < forms-receipts-noreply@google.com > Date: Mon, Aug 22, 2= 022 at 1:15 PM Subject: Referral Account At Risk To: < cindy.skulsky@thekey.com= > Thanks for filling out <a href=3D"https://docs.google.com/forms/d/e/1FAIpQ= LScnGqdvlg1Y7EcPDEjgoiGhiAoC8GrholmW2bp-zI3FrFXxSA/viewform?usp=3Dmail_form= _link" style=3D"white-space:pre-wra