--000000000000483ef20612763a62 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I was advised that communication with the Workers' Compensation board requires proficiency in French. Could you kindly confirm if we have someone on your team who is fluent in French and currently handles these claims? Thank you, On Wed, Feb 28, 2024 at 1:55=E2=80=AFPM Timothy Thomas wrot= e: > Hi Christa, > > I'm not 100% sure how this would be treated by WBC. It would be best to > verify with the compensation to board to see how they rule on lunch time. > She is a remote employee so I'm not sure how lunch breaks would be treate= d. > > On Wed, Feb 28, 2024 at 11:41=E2=80=AFAM Christa Carter-Mark christa.cartermark@thekey.com> wrote: > >> Good morning, >> >> I wanted to bring to your attention an incident involving Claudia that I >> recently learned about during our conversation. It appears that she was >> involved in an accident during her working lunch hours on February 21st, >> and Sharron was made aware of the incident on the same day. >> >> Considering the employee was on the clock during the incident, I would >> like to inquire whether this situation falls under Workers Compensation. >> >> Respectfully, >> >> On Mon, Feb 26, 2024 at 3:32=E2=80=AFPM Timothy Thomas w= rote: >> >>> Thank you Christa. >>> >>> On Mon, Feb 26, 2024 at 3:25=E2=80=AFPM Christa Carter-Mark >> christa.cartermark@thekey.com> wrote: >>> >>>> Good evening, >>>> >>>> Just wanted to update you on the status of this investigation. >>>> >>>> I have already connected with all parties involved, and I am scheduled >>>> to speak with them individually throughout this week. I will ensure to= keep >>>> you informed of any outcomes or resolutions that may arise from these >>>> meetings. >>>> >>>> Thank you for your understanding, and if you have any specific concern= s >>>> or questions, please feel free to reach out >>>> >>>> Respectfully, >>>> >>>> On Mon, Feb 26, 2024 at 9:42=E2=80=AFAM Dawn Kellerman >>>> wrote: >>>> >>>>> Good Morning Tim, >>>>> >>>>> I am looping in +Christa Carter-Mark = for >>>>> support. Christa - can you please contact Sharon and Claudia to disc= uss >>>>> these concerns. >>>>> >>>>> Thank you >>>>> >>>>> On Mon, Feb 26, 2024 at 9:39=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi Dawn, >>>>>> >>>>>> I've forwarded you an email below from Sharon. She's been having >>>>>> issues with a Caregiver Manager Claudia Vasquez. You can read over h= er >>>>>> comments along with a snapshot of a chat thread between the two of t= hem. >>>>>> >>>>>> How would you recommend we proceed? I've had calls with Claudia in >>>>>> the past regarding her frustrations and it seems to help for a brief= period >>>>>> but ultimately we end up back in the same place. She doesn't feel >>>>>> supported by Sharon, but at the same time is very negative and close= minded >>>>>> to potential solutions. >>>>>> >>>>>> I would like to involve HR so that someone can