--00000000000072e4b205e65fcfe6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Carolina, We're calling Shaw right now to get the forwards put in place. Do you happen to have a recent invoice or know the account number? Shaw is unable to assist us without the account number and our previous credentials aren't working to pull a new invoice. I did a quick export of your Shaw account and I don't show any 604-560-XXXX numbers: Shaw Export: 16048303907 16049120253 16049120332 16049120333 16049120334 16049120335 16049120336 16049120337 16049120338 16049120339 16049120380 16049268403 17782791138 17782793634 17782793635 17782793639 Do you have any invoices or records for the below numbers your requesting to forward? 16045608629 16045608628 16045608627 On Mon, Aug 15, 2022 at 3:04 PM Timothy Thomas wrote: > Thanks Team! > > Carolina, we'll chat tomorrow about the on-call merge. Perhaps aim for a > launch with Calgary and Winnipeg the weekend of the 27th... > > > > On Mon, Aug 15, 2022 at 2:54 PM Carolina Orosa wrote: > >> Perfect, thanks so much! >> >> On Mon, Aug 15, 2022 at 11:53 AM Keith Moore wrote: >> >>> Hi Carolina, >>> I've got the phones programmed and scheduled to be picked up tomorrow. >>> Once FedEx is in possession of the package, you'll get an email with th= e >>> tracking information and estimated delivery date. >>> >>> On Mon, Aug 15, 2022 at 1:29 PM Carolina Orosa >>> wrote: >>> >>>> Keith, please let me know once you have sent out the polycom phones an= d >>>> ETA. In the meantime, we will use our mobile phones here in the office= . >>>> Thank you. >>>> >>>> On Mon, Aug 15, 2022 at 10:27 AM Carolina Orosa >>>> wrote: >>>> >>>>> Wonderful, thank you! >>>>> >>>>> Yes, please have it all go to the main line. >>>>> >>>>> On Mon, Aug 15, 2022 at 10:26 AM Isabelle La wrote: >>>>> >>>>>> Hi Carolina, >>>>>> >>>>>> Yes, we did receive that email but we are unable to go live until yo= u >>>>>> provide us with the information such as what lines to go live with, >>>>>> confirmation of ring group due to the new Canadian standard. We want= you to >>>>>> go live smoothly so do not want to rush without the information we n= eed to >>>>>> do so successfully. >>>>>> >>>>>> We can can certainly update Option 4. >>>>>> >>>>>> For the numbers, can you please confirm you want them all to go to >>>>>> the main line and not to anyones direct number? >>>>>> >>>>>> Tuesday at 11am PST should work to go-live. Keith and his team will >>>>>> be doing this forward and let you know when completed >>>>>> >>>>>> Thank you so much. >>>>>> >>>>>> On Mon, Aug 15, 2022 at 9:57 AM Carolina Orosa >>>>>> wrote: >>>>>> >>>>>>> Hi Isabelle, >>>>>>> >>>>>>> I sent both you and Keith an email last Friday saying we were ready >>>>>>> to go live by today as we have already tested the app internally bu= t if a >>>>>>> Monday doesn't work, we can go live as soon as tomorrow by 11 am. >>>>>>> >>>>>>> A few things: >>>>>>> 1. Can we please chang