--0000000000003aa21a0600b2e146 Content-Type: text/plain; charset="UTF-8" No it did not work. What do i do now? On Mon, Jul 17, 2023, 2:20 p.m. Melissa Caltagirone wrote: > No networks available. Followed your instructions for the second part, > restarting laptop now. > > On Mon, Jul 17, 2023, 2:17 p.m. Craig Ackerson > wrote: > >> Hi Melissa, >> >> When you click on the Globe icon, do you see a list of Wifi networks? >> Can you join? >> >> If you cannot join try this: >> >> - Right click on the Windows button in the bottom left >> - Click Windows Powershell >> - in the box that appear type netsh winsock /reset >> - Restart the computer >> - Try and join the Wi-Fi again >> >> >> Thanks, >> >> Craig Ackerson >> >> >> On Mon, 17 Jul at 1:38 PM , MelissaCaltagirone > mcaltagirone@homecareassistance.com> wrote: >> Hello, it seems that my laptop is not allowing access to my wifi anymore. >> I called my internet provider and all my other devices are working with my >> modem and wifi is functional. See photo below. >> >> 359742:611100 >> > --0000000000003aa21a0600b2e146 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No it did not work. What do i do now? On Mon, Jul 17, 2023= , 2:20 p.m. Melissa Caltagirone < mcaltagirone@thekey.com > wrote: No networks available. Followed your instructions= for the second part,=C2=A0 restarting laptop now. On Mon, Jul 17, 2023, 2:1= 7 p.m. Craig Ackerson < itsupport@thekey.com > wrote: Hi Melissa,=C2=A0 When you click on the Globe icon, do you see a list of Wif= i networks?=C2=A0 Can you join? If you cannot join try this: Right click on the Windows button in the bottom left Click Windows Powershell in the box that appear type =C2=A0netsh winsock /reset Restart the computer Try and join the Wi-Fi again Thanks,=C2=A0 Craig Ackerson On Mon, 17 Jul at 1:38 PM , MelissaCaltagirone < mcaltagirone@homecareassistance.com > wrote: Hello, it seems that my lapto= p is not allowing access to my wifi anymore. I called my internet provider = and all my other devices are working with my modem and wifi is functional. = See photo below.=C2=A0 =09 359742:611100 --0000000000003aa21a0600b2e146--