--00000000000095c3cf05e211851c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for all your help. We will wait to hear about the chat box. You are right about that, it was introduced to us and managed by Saba. Cheryl On Wed., Jun. 22, 2022, 3:02 p.m. James Sudimak (Support), wrote: > Hi Cheryl + Team, > > We've gone ahead and added sydney.liu@thekey.com to the webform recipient > list. > > Regarding the chat box however, I believe that chat feature and its > recipients are connected via a service called Engyj, which I am not sure = we > have access to, as it was previously handled by SABA. > > We will investigate further to see for sure and will follow up soon. > Thanks! > > Warm regards, > > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > > On June 22, 2022, 1:41 PM, James Sudimak wrote: > >> Hi Cheryl, >> >> Thanks for reaching out to us! Yes, we will be able to perform this >> update for you. We will inform you as soon as it is complete. >> >> CC'ing Jenn from Marketing for visibility =E2=80=94 Cheryl is requesting= us to >> update the form/chat recipients on the Toronto website, just a heads up. >> >> Warm regards, >> >> James Sudimak >> Web Developer, TheKey >> thekey.com >> 221 Main St #520 , >> San Francisco, CA 94105 >> >> > On June 21, 2022, 12:08 PM, Cheryl Cartwright wrote: > >> Good Afternoon, >> >> I wasn't sure who to send this request to. Sydney Liu with the Toronto >> Home Care Assistance team needs to be added to the recipients for online >> inquiries. Her email address is sydney.liu@thekey.com >> This is for the form our prospective clients fill out online and/or when >> they use the chat box in the bottom right corner. >> >> Please let me know if I should direct this anywhere else. >> >> Thanks, >> >> Cheryl >> >> -- >> *Cheryl Cartwright* >> *General Manager* >> Home Care Assistance >> Office: 416-488-8777 >> Toronto, ON (EST) >> torontohomecareassistance.ca >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> We Are Hiring! >> >> >> Champions of Longevity >> ccartwright@homecareassistance.com >> >> [E2EGER-WVMZD] > --00000000000095c3cf05e211851c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for all your help. We will wait to hear about t= he chat box. You are right about that, it was introduced to us and managed = by Saba.=C2=A0 Cheryl On = Wed., Jun. 22, 2022, 3:02 p.m. James Sudimak (Support), < dev@homecareassistance.com > wrote: =20 =20 Hi = Cheryl + Team, =C2=A0 We've gone ahead and added sy= dney.liu@thekey.com to the webform recipient list. =C2=A0 Regardi= ng the chat box however, I believe that chat feature and its recipients are= connected via a service called Engyj, which I am not sure we have access t= o, as it was previously handled by SABA. =C2=A0 We will investigate f= urther to see for sure and will follow up soon. Thanks! =C2=A0 Warm r= egard