--000000000000af68b40607f75a0d Content-Type: text/plain; charset="UTF-8" This lead my team took tonight has a postal code in BC that is not mapped to your service areas in SF. But the agent escalated it to me because they really connected with the client and wanted to make sure they get help. So I've reassigned it to Dennis in SF and set the office as Calgary, if you do not service this area maybe you know of a referral you can send to the client. https://homecareassistance.lightning.force.com/lightning/r/Lead/00Q7V00001uvQtxUAE/view Also...because it's all new I figured it doesn't hurt to double check if it's in your area but SF is missing the postal code. Thanks! GW Gabrielle Wolfe * Please note my email has changed: * gwolfe@thekey.com +1-360-502-3020 TheKey.com [image: TheKey] --000000000000af68b40607f75a0d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This lead my team took tonight has a postal code in BC tha= t is not mapped to your service areas in SF.=C2=A0 But the agent escalated = it to me because they really connected with the client and wanted to make s= ure they get help.=C2=A0 So I've reassigned it to Dennis in SF and set = the office as Calgary, if you do not service this area maybe you know of a = referral you can send to the client. https://homecareassistance.lightning.force.com/lightning/r/Lead/00Q7V= 00001uvQtxUAE/view Also...because it's all= new I figured it doesn't hurt to double check if it's in your area= but SF is missing the postal code. Thanks! GW Gabrielle Wolfe Please note my email has changed: gwolfe@thekey.com +1-360-502-3020 TheKey.com --000000000000af68b40607f75a0d--