--000000000000f62b540622928760 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Any news on this? ---------- Forwarded message --------- From: DeAnna Brown Date: Fri, Sep 20, 2024 at 3:58=E2=80=AFPM Subject: Fwd: 161538 Nunzio Scolamiero - FIN-WELCOME CALL - [#949551] To: Cc: , , Hello Maria, Thank you for obtaining the POA from Gerry and uploading into CC. Unfortunately, I still do not see updated copies of the CCA and PAF with the proper signatures. It=E2=80=99s important that we obtain new documents = where Gerry has signed using his first and last name, rather than his email signature. This step ensures compliance with our documentation policies and protects all parties involved. I completely understand that this situation may be inconvenient for both you and our client, and I appreciate your patience and efforts in getting this resolved. Thank you for your understanding and assistance. Kind regards, DeAnna Brown *ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-8007Long Term Care Insurance Fax - (813) 693-5625* *Billing@thekey.com * *866-226-1702* On Sun, 8 Sep at 6:49 PM , 161538 Nunzio Scolamiero wrote: Date Created NetSuite ID Clearcare ID CareTree ID Patient Name Division Region location URL Priority First Completed Shift Date Start Month Normal Bill Rate on CCA Bill Rate on CCA Match Client Billing Policy? Bill Rate on CCA Match First Scheduled Shift? Is OT Verbiage included in CCA? Does OT in Billing Policy Match Agency OT Settings? Current Status Date Completed/ Identified Deactivated Initial Audit- Signed Consent Agreement or contract on File? Initial Audit- Payment Authorization on File? Special Handling Alert? Signed Consent Agreement or Contract on File? (As of last audit) Current Consent Agreement? Date CCA was uploaded Date CCA was signed Wet-Sign or E-Sign Payment Authorization on File? (As of last audit) PAF Comment Date PAF was uploaded Date PAF was signed Wet-Sign or E-Sign CCA signed by a Power of Attorney (POA)? "Email Invoices" and Payer Contacts Added to Versapay LTC/LTC AOB Tag, on Consent Agreement or on Payment Auth Form Email LTCi@thekey.com Ticket# created - notified to LTC Payment Method Added to Versapay (All should be added to Autopay) Is Client Enrolled in Autopay? Do not apply Credit Card surcharge? CC PAF Form Redacted? Client/Payer Invited to Versapay? Deposit or Advanced Payment Needs Processing Tag Added in NetSuite? Interest seen on CCA? Last Audited By Last Audited On FIN Welcome Call Ticket# PSG Comments Deactivated? Open Balance 9/6/2024 161538 1000000000072617 Nunzio Scolamiero Canada Canada Montreal Home Care Assistance of Montreal 9/7/2024 Sep $36.00 Yes Yes Yes Yes Complete 9/8/2024 Accurate & Complete Accurate & Complete Accurate & Complete Other 9/5/2024 9/4/2024 E-Signature Accurate & Complete 9/5/2024 9/4/2024 E-Signature Yes Complete Not Applicable Complete Yes Not Required Not Required Yes No Deposit or Advanced Payment Needed Yes Yes R